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Color Set
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66,516 Verificado Comentarios de clientes |
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Very unhappy with itAlthough this did leave my hair feeling healthier than most dyes, I was very unhappy with the color. It looks nothing like what I wanted. Whoever I talked to said the color I originally picked would be too dark so I went down a shade but when I got it it ended up being too light. I can’t see the purple tint at all, even in the sun, and the roots don’t match well with the ends even though I followed the instructions. It actually seemed to lighten my hair at the roots with an ugly red color. I do not wish to continue with the subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Better results with a $5 drug store boxThought I'd give this a try with its great reviews. Did not live up to the hype - at all! I followed the instructions and now have black hair in the front, and my old color in the back. Darkest Brown is not what happened. How it processed only half of my hair, I have no idea, but I look like an idiot and now have to pay more to fix it. Save your money. Buy a box at the local drug store, or if you want to pay for a "better" product, fork out the big bucks and go to the salon where they actually know what they are doing. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great kit, completely different colourKit is great, enough dye, the brush, two pairs of gloves, personalised- excellent. However, I asked for dark golden blonde and got dark chocolate brown which is flat and now looks like a wig. I had high hopes but disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJess R. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
Color does not cover gray/whiteI have tried 3 times with their product to cover grays. It does less than a drugstore box of color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBecki - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Absolutely No Gray Coverage....Looks like Box DyeI followed all of the directions and watched the videos. My roots right now turned a cooper orange and the gray is showing right through. It looks absolutely horrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColourDespite specifically asking for a ashy colour with no warmth, my hair has gone brassy and warm in colour and not ashy. I’m gutted it was a waste of my money, could have saved and used a box die and it doesn’t look any better than what a box die would do. Not offered a refund or replacement but happy to take my money again next month I think I’ll be cancelling!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela C. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No stains. Beautiful color. Presentation is all 😘I loved it. But OMG smell is so strong 🥴🥴🥴🙄 make sure you ventilation or fan on. Very very strong. I'd like to have a more reddish color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMa Lou - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still not what I’m looking forIi haven’t been successful with your coloring product. I’m over fifty and dark hair isn’t becoming . I guess you aren’t able to construct lighter browns drink Jake I haven’t been successful with your company product I am over 50 and dark hair isn’t becoming anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Amazing color, but changed the texture of my hairFirst of all, the color was spot on and beautiful--I really love it! After a few days though I noticed that a lot of my hair (the strands) is really stiff and course feeling. Really disappointed, I love how it came out but I think it damaged my hair too much. (I have the Weekly Retreat hair mask and even with that I still feel course texture) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie-Catherine - Thank you for your feedback on your color application results. We are so sorry to hear that you are unhappy with the texture of your hair after coloring. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worst hair color yet!When it can't be corrected by you after three times its time to part ways. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |