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Color Set
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66,541 Verificado Comentarios de clientes |
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Farbe ist primaIch habe jetzt zum 3.Mal die Haarfarbe erhalten. Die Farbe an sich ist echt sehr schön und sieht auch tatsächlich überhaupt nicht künstlich aus. Doch könnte der Inhalt etwas mehr sein und ich habe den Eindruck, dass die Haare irgendwie stumpf nach dem Färben sind. Aber ich probiere die Intervalle der Lieferung zu verlängern, vielleicht löst sich dann das Problem mit den stumpfen Haaren. Ansonsten finde ich den Preis doch etwas hoch. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvia K. - herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte senden Sie uns eine E-Mail mit deiner Bestellnummer an [email protected], damit wir ihn weiterhelfen können. |
Not impressedFar too dark and hair looks black on ends 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Gail! We are sorry to hear that the color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
DisappointedVery disappointed. I got NO blonde, just took away what blonde I already had. It came out a grayish muddy color that was drab and dull, and the ugliest color I would NEVER hope to have. I hope it's ok to recolor right now, because that's what I'm going to do, as I will not be out in public with this crappy color. I was hoping it was gonna be great. But not even close. Medium blonde. No. It wasn't even blonde at all. Please do not send any more. I'm now. Very Leary about putting any on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Meine haarfarbeHabe die Farbe ausprobiert war nicht 100%überzeugt. Vielen Dank würde gerne wissen wann ich mein Geld bekomme für zwei zurückgeschickte Pakete . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJelena K. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Completely different from picture onlineThe colour looks nothing like shown on the website, hair turned out to have an orange tint, no ash in it at all, the greys didn’t get fully covered and it didn’t lighten my hair. Quite disappointed, as any supermarket hair dye would have given at least the same results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Magdalena! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
I AM NOT IMPRESSED!This is a waste of time & money. Received this, followed the instructions for application which was a 2 step process I do not like and too time consuming first of all. Secondly, with in 3 days of coloring my hair I was seeing grays pop back up, faded out already & my roots were entirely with out any of the color left on them!! The hair color I buy from the store lasted longer than this stuff!! I AM DONE! ONE TRY & DONE WITH THIS PRODUCT!! I expected much better results than I received with this. Entirely disappointed and do not want any more. I used the shampoo & conditioner they sent with it and it is terrible too! Used all the conditioner and could barely comb through my hair afterwards!! DO NOT WASTE YOUR MONEY OR TIME!! I would not use this again if it were free!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd color and it’s still not rightI haven’t had the best luck with my colors. I’ve reached out several times and they send a lighter color the following box but it’s still too dark. It’s been frustrating because I have sent them photos of the color I want as well as my own hair and it still hasn’t been better. I’m hoping the next box will be the right color or it will be my last order. Their customer service is pretty good and that’s why I gave them two stars versus one. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lovely PearlI was very excited about my colour. All was peachykeen until the step to add water to bottle and massage mixture into hair. I almost died! I had to rinse hair earlier than planned so my grays ended up being tinted a faint reddish brown. What I did end up with was a headache that lasted till the next day. Your product is too potent for home use. I will not repurchase. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElouise - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It didn’t colour my roots.My hair from medium brown to dark. I didn’t like the colour. It didn’t put any color on my hair 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Selvia! We are sorry to hear that the color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Low qualityThis color never matched what I asked for. They changed it by colorist recommendation and it’s horrible. Doesn’t cover grays at all. Only lasts about a week. Really cheap! Don’t waste your money on this yet another marketing scam! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosYasaman - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |