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Color Set
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66,713 Verificado Comentarios de clientes |
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good productI love how soft this hair product made my hair (going on 2.5 weeks), and like the overall color but the newer hairline grays around my face did not cover very well, and I could see this immediately after coloring my hair. Then within a couple of days, the color washed out in this area altogether and the greys in this area came back as if I didn't color them. I'm using a color spray to correct it, but wish the permanent color covered them. Overall, it is a good product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Cancel future shipmentsI LOVED the color —for the first week and a half. Then it began fading as my usual color does . By the third week it was a very light, light strawberry blond. All I could see is a ghost when I looked in a mirror. For this reason I am canceling future orders. If I am going to pay a higher price for hair color I at least want it to last as long as the least expensive one I used before. This was not the case. Please cancel future shipments. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoene - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
BienBien mais couvre pas bien les cheveux blanc surtout au temples 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I picked wrong colorI should have not changed color/ too light 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Easy to use but the color seemed a bit brassyI like the convenience of having the color shipped right to my front door but I still struggle with good coverage around my hairline and it seems after the first wash or two it seems to turn a bit brassy. I have watched your how to videos trying to get a better coverage but I seem to end up with gray showing around my temples. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKris- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorWasn't read enough for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ann - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Top QualitätSuper Qualität, einfach anzuwenden, stinkt überhaupt nicht, leider kein so intensiver lila Schimmer wie gewünscht, ist aber bei schwarz auch schwierig 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A little darkDarker but close enough. I am leaving to USA next Month so need to stop subscription 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A dream come true! I can afford!My hair is really quite dark and over the years I have had quite the struggle, coloring it. If I try to go lighter (which of course I always do) it turns orange, or in some cases purple. Seeing as I had terrible results with in home box color I started going to the salon. Paying at least 300 bucks per visit. Somehow with all that money I was never quite happy with the end results. I mean it was close enough and it covered my now graying head well so I kept doing it. Even when my hair started to look dry and damaged. I found eSalon purely by chance through an ad online during the lock down last spring and I was sceptical. I can safely say now that I will never go back to the salon. My hair is healthy shiny and a color I have only dreamed of!!! Let's not forget that it costs a fraction of what I was paying for a "meh" color job at a salon. I will never use anything else ever again. It's easy, they have professionals that make the color for "your" hair, and your desired outcome!!! Did I mention its affordable!! Please dont take my word for it check it out! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRebecca- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. We love being able to help our clients achieve beautiful, salon-quality results at home. PLUS saved you some money. Happy Coloring! |
Excellent hair color!I’m naturally a brunette but have enough gray that I decided to medium ash blonde. Usually I pick up a couple of the better hair color brands at the drugstore to accomplish this. Cue the pandemic and getting out of the house is less appealing so I decided to try eSalon. I liked the question process although I had to ‘trick’ it to get the lighter blonde color I wanted. Otherwise everything has turned out well. The color is a bit red, almost strawberry blonde, but I think a toner will fix that. Definitely a good purchase! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDesiree - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |