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Color Set
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66,713 Verificado Comentarios de clientes |
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I like it but…Hard to cover grays completely. They’re covered but I still looks like a different shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect product, perfect customer service!! ****I was excited to receive my first ever eSalon kit and dyed my hair as soon as it arrived. From packaging to instructions and the product itself, I absolutely loved it! Great first impression. (I had asked for a blue/black and left notes that I really would love to see an amazing blue hue and what my hair history had been!) I dyed my hair and waited for it to naturally dry and went outside to take a picture and get a good look. Unfortunately, the colour was not as expected. It was like a soft black but I could still see a red/brown tone to it, no blue. So I thought I would email directly and just explain with a few photos that it didn't come out as planned, which was a shame. Within 24 hours, I had a response from Jennifer! She was quick to reformulate the dye and said that I would see the changes on my account but also said that if I wish to use it earlier than my scheduled 8 weeks reship, I could and it was at no additional cost! Just amazing! (I also asked for her professional opinion as to when I could redye and an even quicker response was given) I waited for my next package to arrive and I was (again) excited to see if it was going to work with the new formula and I dyed my hair once more. The result was........ PERFECT! Black with a beautiful blue hue!! I love it and couldn't be happier with the result and the customer service! I would highly recommend them to everyone I know! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My perfect color!I haven't had my hair the original color for over 35 years, my color is exact now, same as when I was a teenager! Can't buy this color in a box!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVicky - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future! |
Love my colourEveryone comments how natural it is.Went through lockdown and did not bother colouring but now back to colouring again..Why did I stop I ask myself. Do find though colour is fading quicker.Is there something more permanent . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedI had asked for more red in the mix, however, the colour turned out to be just darker, not more red. Also, my hair is quite dull, when it should be shiny. Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful colorLook very natural! Lots of color. Wish the Shine was a touch more though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
It’s goodBut still too dark. Despite multiple feedback given 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfekt,Leider ist es diesmal zu dunkel geworden. Aber hoffentlich beim nächsten Mal wieder top. Die Farben sind sehr schön und das Haar sieht gepflegt aus. Eigentlich werden die Farbergebnisse immer wie man es sich wünscht und so wie es beim Friseur bisher nicht geklappt hat. Und das Auftragen ist total easy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Positiv überraschtNach einem kleinen „Färbeunfall“ zuvor mit einer Tönung aus der Drogerie war mein Haar leider nicht wie gewünscht mittelblond, sondern insgesamt viel zu dunkel und oben (ehem. Naturhaarfarbe) rot und unten (ehem. blonde Strähnen) grünlich.. Nachdem ich mir vor allem einen einheitlichen, natürlichen Farbton gewünscht hatte, also eine mittlere Katastrophe. Da es schlimmer kaum noch werden konnte, beschloss ich also, den mir bislang unbekannten (durch eine Instagram-Werbung gefundenen) esalon eine Chance zu geben. Und was soll ich sagen: die Beratung ist 1A! Meine Wünsche wurden genau umgesetzt, meine Fotos und Texte vor und nach dem Färben genau ausgewertet und die Farbe immer wieder neu angepasst, bis der perfekte Ton erreicht ist. Schon nach dem ersten Färben wirkten die Haare direkt wieder einheitlicher und passten gleich um Welten besser zu meinem Teint (mit der vorherigen Farbe sah ich im Vergleich kränklich blass aus). Die Beratung und Farbwahl kann direkt mit den Friseursalons mithalten (die jedoch preislich unter 200,- gar nicht erst anfangen). Noch dazu sind die Haare anders als bei Drogerieprodukten nach dem Färben herrlich glänzend und weich. Wirken sofort gesünder als zuvor. Bin froh, euch entdeckt zu haben! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Started a little rocky, but the costumer service saved it.Well there wasn’t enough color to cover my hair. So when I reached out they immediately got more color out to me; I just had to spend about a week in a ponytail till it got to me. After I followed the directions on my second color It came out great. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you |