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Custom Color Set
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67,063 Verified Client Reviews |
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eSalon Totally Saved Me...in more ways than one!A natural born redhead to the mother of a woman / "beautician" who as a single parent in the 50's had a beauty shop in our home! Unfortunately, I lost Mama Harriett when I was in my 30's and way before I had to start coloring my hair! When that day came, (when even my then teenage kids told me I should color my hair!), I picked up a box of Clairol Medium Auburn and that's what I used for years before I became dissatisfied with the drabness of my color after just a few weeks of coloring. I decided it was time for a change and grabbed a box of Clairol Medium Garnet...the results of which I'll spare you the details but guarantee HARRIETT was rolling over in her grave,,, LAUGHING! I was in a huge hurry after I got out of the shower that morning and shocked myself when I looked in the mirror...I tried everything to get the dark stain off my skin on my eyebrows to no avail. I had an appointment with a new client I was following to their home from the hospital and could not be late. I threw on my strategically placed (to cover eyebrows) cool Olive Green Fedora and "owned it"... for two weeks! When I finally had the nerve to go out in public without the Fedora, my son-in-law was the first to ask if that's why I'd been wearing a hat while my daughter scrambled to call a shop to "get me fixed". Quite frankly, my fear was that living on social security, I could not afford $140+ to color my hair each time and told my daughter the only way I would go to a shop was if they agreed to give me the formula. $400 later, they gave me the formula alright but I didn't have a way to purchase the Professional Wella they were using without a license!! Finally, over a year later I learned about and contacted eSalon. I was able to give them my formula, which they duplicated and the rest is history!! it was like a huge weight was lifted from my shoulders...THANK YOU ESALON...I LOVE YOU!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColorI loved the color but want to go lighter and to make sure my grays don't change so fast. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnita - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
ExcellentCouldn’t believe how easy it was... and I was so scared to begin 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re pleased to hear that you’re enjoying your custom hair color and that it was easy! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
great color matchnot sure how they do it; first box the color was too dark, i provided feedback and next box color was perfect. love it 0 of 0 people found this review helpful. Did you? |
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New color setIt was ok but still not what I wanted 0 of 0 people found this review helpful. Did you? |
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More complex than usual brandMessier to use than usual brand. It also stains towels etc. However really pleased with results and had lots of compliments on colour. 0 of 0 people found this review helpful. Did you? |
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Good productI love the color set! I have some trouble getting my white hair around my face to take the color however. 0 of 0 people found this review helpful. Did you? |
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Color fadeI was pleased to see my color come out evenly and fully covered my white hair. The color was lovely; however, after about 3 washes it started fading rapidly. Not sure if I will continue ordering. 0 of 0 people found this review helpful. Did you? |
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Almost perfectIt was a little darker than I think I wanted. Also, I don't like that there is a color for roots and ends. I understand the reason for it, but I want an all over color that I can re-do every couple of months. 0 of 0 people found this review helpful. Did you? |
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Good stuff!I'm a hard case. My originally black hair is now snow-white, and it's very coarse and wavy, and it tends to get very dry and frizzy if I don't keep it well-conditioned. I now dye it a dark brown, but I usually get hot roots no matter how careful I am. My white hair just doesn't take color well, and it's nearly impossible not to overlap previously colored hair with dye (for me, anyway). So I get lighter roots unless I dye it all jet black, and I'm afraid my goth years are long over. To top it all off, my skin is kind of sensitive and dye often burns my scalp. I've had to rinse dye out before it set because my scalp couldn't take it. The color didn't burn my scalp (yay!), and for once my regrowth actually blends in with the rest of my hair. I've only had that happen before when I visited the salon, where my stylist is brilliant but color is expensive. Anna, my ESalon colorist, actually managed to blend something that colored my white roots a nice dark brown. Go Anna! You can tell your boss that I said you were awesome. I've thought of lightening my hair by one shade, and I'd feel confident about asking you for advice. I also appreciated the detailed instructions in the package and online. Points to your content department. I'd have given this purchase five stars, but one little thing bothers me. I felt there was a bit of overpackaging for the sake of presentation in my order. I'd rather receive a package that wasn't quite so pretty and didn't use molded plastic. I imagine the small tubes of shampoo and conditioner save ESalon money, but I appreciated that they weren't plastic bottles. If ESalon would cut back on the plastic, I'd feel much better about future purposes. I realize this is a problem with pretty much any home hair color, but I'd feel better about my purchases if ESalon used more sustainable packaging. As it was, I felt a tiny twinge of guilt and considered ordering less often to minimize waste. 0 of 0 people found this review helpful. Did you? |