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I didn’t use the colorI was terrified of coloring my hair because for the first time in so many years it was and still it it’s natural color. I have lots more white hair now. Based on my new color i’d Like more beige in it. Everyone was so helpful & nice my first time around as they are now. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ReviewShipping was smooth and it was packaged so nicely, I didn't use the whole amount since I using to cover a little grey after a few showers I started to see my grey slowly showing, I think I need something to deal with deal with very resistant grey hairs. Thank you everything else was so nicely done. Cara 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCara - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Use to likeWhen I started using this product I loved it. My hair color was perfect. The more I use it my hair gets darker and darker each time. I’m using the same color and following the directions exactly. My hair feels healthy but just looks darker. I’ve got to go back to my salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Quality color but...Suggested hair styles based on age and face shape. What is a good color without the right cut.My hair is long age 58 I need a change to enhance my new color. Hair is now middle of back. Makes the age show !!! Suggestions welcome!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjory - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Dry endsI love the color. I end up leaving the color on longer than normal to cover the resistant grey, as a result my hair is extremely dry and brittle. Help! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDonna - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Completely different colour.I had very light blonde hair, and decided to try this product to go a deep mahogany with a red tint. I was so excited! The package was fab and everything arrived when it said it would. I followed all the instructions to the letter as I didn’t want to get anything wrong, even had a friend help so I didn’t miss any bits. Washed and dried my hair, and it’s rose gold at best. It literally looks 3 shades darker, and a little warmer. My partner literally said he couldn’t see a difference... I will never try this again! Absolute waste of money! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Finally found my colorThis is my third box and it’s been adjusted each time. I’ve finally got my hair the color that I want. It just took a few tries. It’s great! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So happy with my haircolor.So happy with my haircolor. My hair has never been so soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice overall colorGood Color. Next time I want it a lighter brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! With our fully customizable color line, we are able to adapt to most any color goal you have! Keep your eye out for your next order, and please let us know if there is anything else we can do to help! |
NiceOmg I’m so excited 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariela - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |