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Custom Color Set
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66,689 Verified Client Reviews |
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Perfect colorI really like my new color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHaunani- Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
I always love my color!I love eSalon! The color is long lasting, covers gray easily and doesn't wear off. My hair has never been damaged and (until now) had any adverse effects. Color changes that I have made have always been spot-on! The reason that I have only given three stars is because my last color, which was just about a week ago, did not turn out very well. I made changes to my color, but the changes were not dramatic -just added a cinnamon tone to my brown. I got an ends refresher along with my new color. I followed all of the instructions 100%. I've done this before so the process is familiar. Unfortunately, my ends are much darker than my roots. It is quite noticeable. And, to make matters worse, I have naturally curly hair and always put some kind of moisturizer on my ends which darkens my hair just little. It looks terrible. I have a lighter cinnamon colored roots and deep mahogany colored ends with no red at all. I've been hoping that my ends would release a little bit of the color. I don't normally wash my hair everyday but this week, I have been shampooing the ends daily to try to get them to lighten up a little. I'm going to try one more time today but I'm not feeling very hopeful. I'm going to have to get my hair fixed this weekend. I don't know what went wrong. My color always looks great and I'm really dreading spending two to three hours and hundreds of dollars to get this fixed. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
1st TryThe color was perfectly matched to my original color however quite a bit darker than I've had for several years. As I've aged, lighter seems better. Interesting, no one seemed to notice the darker color. I'm still looking for lighter and highlights as discussed with my stylist. We'll see how the next color goes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color too dark, but hair feels soft and healthyColor is much darker than expected. I would choose much lighter color next time. Followed directions exactly. Used the provided Shampoo and conditioner which left my hair feeling soft and healthy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRae - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
ImpressiveI was very impressed with the kit! I love how it all comes neatly prepared with special instructions just for me. The color it's self is the only thing that hiccups me from ordering it again. I'm not a professional by any means but I think my cheap $5 boxes of Dye from a local store does just as well as there's. I've tried letting them know that I'm still not getting my desired color but even their changes didn't come any where close to what I had requested. I will still be a member for some of the extras they offer but I think I'll stick to the cheaper boxes of hair color that I can get locally. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Waiting to see....Perfect colour match. Didn't cover grey well. They are adjusting-this time, we'll see how it goes 😊 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFlorence - We truly appreciate your feedback. Upon reviewing your profile, we can confirm that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunately Didnt Work :(I am a natural blonde with dyed blonde hair and some old highlights, I was quite scared with the ash in the colour chosen it would turn my hair green. Unfortunately, my hair is now orange, :( roots look almost bleached lmao. definitely not the ashy grey colour i expected. ESALSON, in general, seems amazing all the stuff I got for the small price I paid was more than generous. The shampoo and conditioner smelled AMAZING, by far the best smelling conditioner I've got with hair dye. Wondering how long demi-permanent lasts hoping the orange isn't going to be a thing. :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Harsh on my hairI used eSalon for a couple of years and found my hair becoming more dry, brittle and less shiny. I tried eSalon color care conditioner and still had dry hair. I went back to the salon for my color and my hair is so much healthier. It is shiny, has more body, and no longer dry and brittle. You get what you pay for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGenevieve - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not at all what I expectedI thought I was getting a medium brown with medium copper tones. I love the brown. They nailed the that. The copper was so vibrant and intense. I am very bold, but WOW! I almost ran to the store to get some brown to tone it down. I am going to shampoo again tomorrow and hope the copper settles down. I am definitely going to change up my color. The hair color itself was wonderful. I was a little nervous as it seemed thin when I poured the developer and color out of the bottles. But as you mix it become very smooth and easy to work with. I am definitely going to give it another try to get the copper toned down. 0 of 0 people found this review helpful. Did you? |
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Excellent colour set and personalised serviceExcellent value for money. Loved the idea of personalised colour mix for me and posted directly to me as well! The colour mix was better than previous shop bought ones I've always used, there was no unpleasant odour and enough to cover whole head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelagh - We're so happy to hear that you're enjoying Hair Color! We truly value your feedback and look forward to hearing from you again in the future!! |