66,772 Verified Client Reviews |
|
Sort by: |
Simple and great color!I needed to fix my balayage that I got done at the salon since it was too light. This was perfect for me since i have never colored my hair before. The instructions were clear and all very easy to do. The color choices and feedback with the colorist is awesome and appreciate it. They are really patient and do a good job in listening to my requests. If you are on the fence, definitely go for it! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLeela - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
As usual, I'm pleased.I have some extremely stubborn coarse silver hair that rejects root touch up literally every single time. I've learned to deal with this, but what it does cover comes out looking soft and silky and healthy! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCatherine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love it!No more gray! Who knew I could color my own hair?! Silver lining of the pandemic. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsBubba - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Dark brown hair colourGreat lovely colour and clear instructions. Only issue is my slight red tones i have in my hair. 0 of 0 people found this review helpful. Did you? |
|
I really wanted to love it!I loved the process, packaging, instructions, ease of use….ALL of it… BUT, the entire purpose was to cover my gray hair. It didn’t cover them, at all. I wish it had worked! I would have been a life long customer based on everything else! 1 of 1 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJamie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Grey hairThe first time I used this product my hair came out great. Nice color and covered up the grey roots.The second time, 8 weeks later it did not cover the grey. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsDarlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not impressedI used the separate roots and ends colours as instructed and now my roots and ends are different colours. Roots are really purply red and I was aiming for auburn. The ends aren't really the colour I was hoping for either. My hair is dark so I'm not expecting a drastic change but it's just got a vague coppery tint which I don't really like. Having the two different colour bottles made it a total faff in my opinion - I'm used to normal, single bottle at home hair dye which I find far easier to apply - and I won't be purchasing again. Made my hair a little bit softer which is the only positive. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Could be betterI specifically asked not to have red. The brown that I pick highlighted all my hair RED not gold or brown. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsElsa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
loved it!!!!!!The colour achieved was gorgeous and love it..the presentation ia amazing you cover everything...So easy to use and results first class.... 0 of 0 people found this review helpful. Did you? |
|
Thumbs upFor a newbie to hair dyeing I'm very impressed. Lovely scent, easy to use and effective. 0 of 0 people found this review helpful. Did you? |