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Custom Color Set
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66,772 Verified Client Reviews |
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Adjusted hair colourIam very pleased with my slight adjustment to my hair colour to make my hair colour warmer than just golden 👱♀️ blonde. Grey coverage is 100%. Service is great and delivery. Thank you ! e- Salon. 0 of 0 people found this review helpful. Did you? |
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Love the colorI tried matching to my original ‘childhood’ hair color and it was very close. I love how natural the color looks. Covered those pesky gray hairs really well. Super easy to use 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love my new colourI've worked with the colourist for over 18 months to get this shade and I'm so happy with it. Thank you! 0 of 0 people found this review helpful. Did you? |
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Very little colorThe color was off and did not cover the gray completely, most disappointed in the color not be right I was so excited to get my color . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Always perfectI love my colour! What else can I say? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Excellent comboLoved it. Covered stubborn grey hair perfectly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
PerfectJust the right balance for my hair. Had a slight adjustment from the last shipment and this one works for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Almost a year later!I'm embarrassed to say that I hadn't used the first order til now, almost a year later! I called to make sure it was safe. She told me it just might not come out correctly. Well I'm pleased! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Repeatedly requested a lighter shadeI am very unhappy. 3xs i requested a lighter color. The color was adjusted but i was only instructed to color my roots. My hair NEVER got any lighter. Complained multiple times!!!!! Ready to cancel my account!!!! Paid 3xs for a color i am not happy with!!!!! They claim to give you your money back if your not happy yet i cant even get someone to contact me. Dont waste your time and definafely dont waste your money Still unhappy with my color. Their guarantee is a lie. I have never got a refund of my money and my color is still not what I asked for. I am canceling my account. 1 of 1 people found this review helpful. Did you? |
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No changeDemi-permanent didn’t change my hair colour. I provided pictures and was very clear about what I wanted and have achieved that colour using a simple gloss or henna before. I was told I would need a permanent dye to get the colour I wanted even though I’ve gotten it from a gloss before, which is less strong than a Demi permanent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChanel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |