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Custom Color Set
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66,772 Verified Client Reviews |
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Not the right shade at all!!My roomate tried it and it wasnt the right color. I tried to ordered one too and yet again, the colour was awfull. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsÉlizabelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
GreatEasy to use and reliable 0 of 0 people found this review helpful. Did you? |
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great color and easy!this is an amazing color and very easy to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Very GoodLove this hair dye. Quick and easy to use. Have asked for more red in my next box. Is lasting really well ❤️ 0 of 0 people found this review helpful. Did you? |
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Great productColour covered all grey hair. Hair is soft and did not get dried out. Even colour throughout 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBillieJoe - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
HOME SALON PERFECTION!My sister started using eSalon months ago, always getting great results-consistently. The $$ and time she saved from going to a salon, plus getting the same salon “look” convinced me to try. I just completed my second try and I am still incredibly satisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiriam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Love love love my colorI kept changing my color but I think we finally got it right. So easy to apply, just love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Damage boxWhen I open the box the developer for the ends had leaked all over in box was only a quarter left so could not do my color not enough product to cover could you send a new box of both products 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShilagh - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not good to darkDo not want any more products I already sent in a complaint to dark and you could spare a little more conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosemary- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Half of my hair fell outWhile doing my final rinse with the leftover color for shine in the shower, my hair just started coming out in clumps! I lost about half of the density of my hair and it continues to fall out all day every. I don’t know what to do other than discontinue use as it is directly related to this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |