67,076 Verified Client Reviews |
|
Sort by: |
|
Grey hair coverageFirst, I love this kit! I don’t have to shop multiple places. I don’t have to decide color. Easy to use. Very convenient and quick. This is my Third time to use, I’m on auto ship. I just made an adjustment to my order to see if I can get a richer grab of color where my greys come in. Very easy to go in to account and make changes or add on if I want to. Saves me Soooo much $$ to not go to a hair dresser every 6 to 8 weeks. 4 of 4 people found this review helpful. Did you? |
|
Easy to useNatural looking color with tons of shine 1 of 1 people found this review helpful. Did you? |
|
Like a Hollywood startThe best and ever, has the most important for me, the ingredients treated my hair very gentle letting this shine, rebuild with a beautiful color. I really recommend it 1 of 1 people found this review helpful. Did you? |
|
Colour success after trying a darker shadeI have used Esalon for some time now. I am happy with how it leaves my hair and how well it covers greys. But on my hair at least some washes out (the water is definitely 'coloured' the first few times I wash my hair after colouring). I don't go back to my natural colour but instead of the dark blonde warm beige shade I started with it ends up more light/mid blonde. So I tried light brown warm beige with my last order. Obviously it came out a darker shade than before, but after a week's washing my hair lightened and has stayed at a lovely colour of dark blonde with a hint of gold that shines in the sun. I am very happy with it now. 0 of 0 people found this review helpful. Did you? |
|
Worst color ever/TRASH!!!My light blonde hair went to a light mousy brown color. Terrible results. I will never use your products again!! I called & left a voicemail message with my personal information & the mis-color management & never received a call back, no refunds & you had the audacity to even send me the same ridiculous color a 2nd time!!! You missed this customer by a million times! Cancel this ridiculous nonsense of a poor colorist, he/she is far from professional & you don’t follow through with your warranty/guarantee/promises!! You take this 2nd shipment back & refund my money, I definitely will not use it again!!!! Not ever!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnnette - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Does not cover gray hair as advertisedNot only does it not cover gray hair, it has turned my hair into straw. I took it to my hair dresser to apply as she has the skills better than myself and my lord. My hair is straw. I just cut off 9 inches of hair because it was so bad. No, it was not over processed, either. We went exactly by the timing on the instructions (actually one minute less because my head started burning so badly to where I now have scabs on it) - this may work for many, but I certainly will never ever order this again. The dermatologist said that the ingredients are very toxic and I should never use it again. So not a very good review. Just an honest one. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRachael - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not worth itI tried this and it did nothing to my hair. I followed everything step by step and you can't even tell I colored my hair. Definitely not worth it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTiffany - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent Grey CoverageI ordered for the first time. It came rather quickly and instructions were clear and easy to understand. I picked a color that was a little darker than I expected but I’m highly satisfied with the product. I like the fact that you can email your colorist and change the hair color you receive. I can’t wait for my next order to arrive 5 of 5 people found this review helpful. Did you? |
|
So much better than expected!I decided to try e salon because I was spending too much time in a salon chair! I have long hair and it doesn’t usually take to color easily. I saw an add for the initial trial for $10 and figured worst case scenario, I go back to the salon to have any issues fixed….best case scenario I spend ten bucks and look great! Well I am so happy to say my first experience with e salon was absolutely Best Case Scenario! My hair turned out beautiful, all the yellow brassiness I hated is gone. The kit came with everything needed and more. I particularly loved the little color corrector wipe for when messy applicators like me get some dye on the face. Over all this first time customer just became a life long customer! If you’re on the fence, I can honestly say: go for it! 4 of 4 people found this review helpful. Did you? |
|
Worth itDyed my grays perfectly. Followed all the steps and got salon quality results at 1/4th of the price. Definitely keeping my subscription! 1 of 1 people found this review helpful. Did you? |