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Custom Color Set
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67,076 Verified Client Reviews |
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Amazing!!!E salon has went above and beyond! I see why you are rated number one. My first color was pulling a tad red. They not only corrected it but sent it to me for free because it wasn’t exactly what I wanted! Couldn’t ask for a better company to support! Thank you for not disappointing! Happy customer for sure!!!! 1 of 1 people found this review helpful. Did you? |
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Amazing product but still unhappy for the grey hairThis is my second time trying to cover the grey hair. The product is amazing and the company has an amazing response to any complaint . I give only 4 stars because the color didn't cover my stubborn grey hair, but 100 % I will buy it again because eSalon has shown me support to help me with my request :) 0 of 0 people found this review helpful. Did you? |
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Good coverage, colour too darkThe overall coverage was good but the colour is a bright red that is much darker than the soft copper I was hoping for! Hope they make the right adjustments and I can give a better rating next time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Holly! We are sorry to hear that your color is darker than expected. Please check your emails, your colorist will go through your comments to make the necessary changes. |
Not crazy about the colorI think I picked a color that is too dark for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did nothingMy grays are still just as Gray after I used your color kit you sent me.I feel it was a waste of money and I no longer wish to receive anymore. And I did follow the instructions completely. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing ColourI have not coloured my hair with such a rich shiny colour. it is a little darker than my natural light brown colour but I love it & will definitely be returning in a few months for more. Thank you esalon. 0 of 0 people found this review helpful. Did you? |
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Very strong smell of ammonia.Very watery formula, drips. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebby - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Thank you lol..I messed my hair up so bad and I learned my lesson.Going back to my old ways from the nineties gave me an odd orange color. Thanks esalon. 0 of 0 people found this review helpful. Did you? |
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Good but…The color looks nice, but it fades fast and it goes down into a weird yellow color. I’m not fond of and the grays are not staying covered very long. There’s not enough shine. 0 of 0 people found this review helpful. Did you? |
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Not a permanent colourIt didn't cover me white hair and the whole colour washed off after a month. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tatyana! We are so sorry to hear that your color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |