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Custom Color Set
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67,076 Verified Client Reviews |
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Too darkI asked to neutralize red without going darker and now my hair is black. Thanks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No cape in the boxWhy isn't a cape included in the kit or the 0 of 0 people found this review helpful. Did you? |
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Great productI just wish it was a darker copper 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - Thanks for taking the time to share your feedback with us! We see that your colorist received your comments and will adjust the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon! |
No colorAbsolutely no color deposited into my hair and I’m very disappointed. It is still the exact color it was before dying it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJesse - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It didn’t workI hated this color and this hair dye I wasted my money 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharity - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good!Nice color! 3 of 3 people found this review helpful. Did you? |
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Custom colorIt had been 6 months from when I had my hair colored in a salon until I colored the first time. The roots were not completely covered. Esalon made an adjustment and my color is perfect. This was easy to do and everything I needed was in the box! 2 of 2 people found this review helpful. Did you? |
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Very HappyColor is a great match & service wonderful 1 of 1 people found this review helpful. Did you? |
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Great color coverageI love that this color sets perfect on my hair. 1 of 1 people found this review helpful. Did you? |
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It's the color I wanted!I'm happy with the result! 1 of 1 people found this review helpful. Did you? |