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Custom Color Set
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66,772 Verified Client Reviews |
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Healthy lookingWith other dyes, my hair instantly looked damaged and shed heavily. With this color I had softness and shine and it was gentle near my scalp so I even have new growth. 0 of 0 people found this review helpful. Did you? |
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Second time was the charmMy first batch of hair dye didn't make a huge difference in mellowing out my extreme ombre (which is understandable). I contacted esalon, they made some adjustments, and the color came out beautifully. 0 of 0 people found this review helpful. Did you? |
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Great ProductMy first two orders were spot on; perfect match. This last order was a little darker, but still good quality. 0 of 0 people found this review helpful. Did you? |
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Color applicationVery runny would have preferred gel type. You get the Gloss free only with your first order. I can not imagine not using it, because it is not very shiny. So that would make my next order too expensive for my budget. I was so excited... Just like any other hair color in a box that I have used. That's my immediate rating, it hasn't even been a week so I'll be able to rate the rest of the products that I bought and the update on how the color is doing later on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariana- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Great colorI liked this hair color and got a lot of good compliments with this hair color. For some reason I felt it faded faster then the product I used before. I have gray around my front hair line, as it faded, I feel my hair look old and dry around that aria and I have healthy shiny hair. I have to wear my hair up at work. Every time I looked in the mirror, I didn't like what I saw. I'm sorry, I was really hoping this product would help with the gray. I must of misunderstood the advertisement. $27 is to much for a product I'm not 100% satisfied with. Maybe in the future I'll try again. 0 of 0 people found this review helpful. Did you? |
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Best colorno one can believe i ordered my color on line and it was made for me i tell everyone to go on to eSalon and try it 0 of 0 people found this review helpful. Did you? |
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Way too darkUsed same color as before but as you can tell my color came out a lot darker. Not happy with color. Thinking of having my hairstylist lighten it with highlights or something. Going to have hairstylist do my hair from now on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTommylene - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Messy and fiddleyCoverage wasn't good either. A lot of fuss for nothing much. However, the gloves were half decent. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
My hair is greenI contacted you all ready but I was given instructions that didn't work and I would just really like a refund 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie- We’re sorry to hear that the results of your most recent formulation had a green tone to it. We’d love to remedy this by sending you a complimentary reformulation to neutralize any green tint. We have reached out to you with instructions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope you consider using our service again in the future. |
My color turned out bright red. It's to Orangie.I just colored my hair on June 18. I was disappointed with how red my hair turned out. I don't understand how it got so Orange. I have been pleased with the colours in the pass, but not this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |