|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Everything and moreThe color was so spot on I literally thought I took my inspiration photo and and pasted it on my head. I am so happy with the results and the custom blended root color as well. Thanks for making me the shiny firery redhead of my dreams (for a whole lot less than I was paying to not love me hair at the salon) 0 of 0 people found this review helpful. Did you? |
|
NOT DISAPPOINTEDI HAVENT GOTTEN TO USE SECOND SHIPMENT YET BUT I HAVE UPCOMING SURGERY ON MY LEFT SHOULDER AND TO TOP IT OFF HAVE DONE SOMETHING TO MY RIGHT AS WELL I DONT HAVE ANYONE TO DO THIS FOR ME SO I HAVE NO CHOICE BUT TO SHUT MY PLAN OFF RECOVERY FOR SURGERY IS 4 TO 6 MONTHS SO IM STUCK 0 of 0 people found this review helpful. Did you? |
|
ColorI ordered dark blonde with copper and gold. I colored my hair and got dark brown with lots of red. I like the color but this color is what I always have used. Wanted something different. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRita - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
2nd try2nd Try..Just used 2nd color kit. I did not get a response on changing color so went ahead and applied same. Color looks even but has more red than I wanted. Roots blended correctly this time. I am hopeful that the brasiness from last time will not repeat after a couple of washes. Have requested change again. Hopefully it gets fixed this time. 1st Try..Its been a week since I used my first color kit. The color does not look natural and is not flattering at all with my complexiom. I am very disappointed. Did not blend my roots at all. I think they look more noticeable now. I'm still holding out hope that we can get it right. Can't walk around like this for much longer. 0 of 0 people found this review helpful. Did you? |
|
Not the right colorAfter receiving my first color, I asked for one that was lighter with more copper. The second color was perfect. But for some reason this last color was the same as the first color! That makes no sense. I am not a happy camper and am thinking of cancelling 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKimberly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Nice colorI really do like the color that resulted from using esalon products, however, the application in itself is rather messy and tedious. I did not like having to color my roots first, wait 25 minutes, then put more color on the rest of my hair, leave on for 5 minutes, then put more color on once I'm in the shower. I have long hair, so it was MESSY. Also my hair was extremely dry afterwards. I used the enclosed conditioner and shampoo, which was not even close to being enough for my long hair. Also, I did the pre testing beforehand as stated in the usage booklet, with no issues. However, once I actually colored my entire head, it began to burn horribly when I started to wash it out in the shower. I don't know if a reaction occurred when the color combined with water, but it was awful. I really do like the overall, even color, but will not use this product again, it's just not worth the hassle and I'd rather not have my head burn when coloring it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAmy- We’re truly sorry to hear that you were unhappy with your color and experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order.We see that we have gone ahead and cancelled your service and your current order, as you requested. Again, we apologize that you were unsatisfied with your experience. |
Leaves hair greasySecond time using this product and after 3 shampoos in the same day, during washing out color, my hair still felt greasy and nasty. I've followed my instructions and even used my own shampoo after using the kind provided. Love the color, just not the feel after. Took 4 shampoos to feel normal again! 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsErica - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Last color recipeIt worked great. 0 of 0 people found this review helpful. Did you? |
|
Very Satisfied CustomerI love eSalon, my hair color is just what I wanted. In the summer I'm in the sun a lot, had asked to change my hair color to a little darker, since I tan very dark. With no issues my hair color was changed, and I'm very satisfied. 0 of 0 people found this review helpful. Did you? |
|
Love itI was a little concerned that the adjusted color formula would be obvious on my roots, but it blends perfectly and looks even better than before. Can't beat it! 0 of 0 people found this review helpful. Did you? |