|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
Color & Customer ServiceI want to Thank, Shannon who reviewed my color for me, & made the perfect 👌 change, who also called me after I received such nasty Customer Service, the 1st. Time I called in. Thank you 😊 Shannon 👍 0 of 0 people found this review helpful. Did you? |
|
What a waste...What a waste of time, effort and money, I spent on all those OTC coloring kits. I had no idea, how bad my hair looked, until I switched to eSalon. My hair is shinny, silky, and colored equally, tip to root. Those stubborn grays, are no longer an issue. Won't ever go back. Thanks, eSalon!! 0 of 0 people found this review helpful. Did you? |
|
I thought it would be more redI order dark brown with cooper and mahogany. Did my hair last night and it just looks the same color as it was before I add this color on it . I thought it would have more of a red color to it . 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAnglette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Unhappy with the colorThe color mixture was too red. I wanted a warm brown with hint of auburn. This is not a color I would want to order again 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCatherine - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
So much happierThe colour I was just sent, after not being happy with the previous one, it so so much better and I love the results. The colour it much more vibrant and I'm finally getting the more ginger colour that I desire. Thank you 0 of 0 people found this review helpful. Did you? |
|
Last colourThis last ajustment is a brilliant colour for me , looks really natural, thank you for listening to my comments & doing the ajustments. 5***** . 0 of 0 people found this review helpful. Did you? |
|
Great stay-on colorI have been so happy with my hair color. It doesn't fade and it covers gray better than any other over the counter color. 0 of 0 people found this review helpful. Did you? |
|
Best colourGreat colour once i got it right - looks very natural. 0 of 0 people found this review helpful. Did you? |
|
Good colour productHave used colour twice. Pleased with result. Will use again. 0 of 0 people found this review helpful. Did you? |
|
Love itGreat experience!! 0 of 0 people found this review helpful. Did you? |