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Custom Color Set
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67,076 Verified Client Reviews |
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Love the color but..I love the color adjustment my stylist recommended. However, I started noticing grays 3 weeks after coloring. Usually I can go at least 6 weeks before seeing anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeticia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Don't buyMy color exploded. It went on my ceiling, floor, walls, and my blinds. It's on my carpeting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLulu - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorThey got my color right on my first try. All the grey was covered and it looks like my natural color. Easy to use! No chemical smell either. Very pleased. 0 of 0 people found this review helpful. Did you? |
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Awesome colorMan I didn't know if I was going to like this but it is beautiful Geeat job guys!! 0 of 0 people found this review helpful. Did you? |
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Not the color I had hoped forI had requested a copper/auburn color in level 5. My hair turned out to be so dark and more brown than anything (almost like a cherry cola). I also lost a tremendous amount of hair. I asked for a full refund and to stop my service, which in 2 days I got a reply to. The response I got in regard to the hair loss was that it was not normal, and I should see a doctor. Like, what? I have died my hair for the last 20 some years, and have NEVER had hair loss like that. It is clearly something to do with the formula, and not something to see a doctor about. Also, the health care system is burdened, why on earth would ANYONE suggest going to the doctor for post hair dye hair loss. As someone working in Healthcare, this is not a reason to come in. In reality, esalon should take accountability. Additionally, because my hair ended up so dark, I had to lighten it, and then dye it the shade I wanted to begin with. I had chemicals in my hair 3x vs 1x had this actually been the color requested. Don't waste your time or money. Go to the salon ir buy boxed dye. The funny thing is that after leaving my review, a support person reached out with the same auto generated comment that my initial hair color comment also received. Thus supporting that this is not an 'individualized' hair product. It's cooperate greed. I have edited this after the comment below was posted. Buyer beware. 1 of 1 people found this review helpful. Did you? |
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This color was perfect!After a bit of tweaking my color is just what I want! 2 of 2 people found this review helpful. Did you? |
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Excellent home colourI needed to stop going the salon so often due to the cost of living rise and this has been my saviour. Well done esalon, perfect colour. 1 of 1 people found this review helpful. Did you? |
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I'll buy againPlease just give it a try, it works. Not to mention that the shampoo and conditioner is heaven. It make your hair feel satin smooth and silky. I'm satisfied with this product and will buy again 1 of 1 people found this review helpful. Did you? |
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ColorLove the color 0 of 0 people found this review helpful. Did you? |
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Beautiful ColorThanks to my colorist being patient and listening to my concerns, she formulated a mix that applied effortlessly. The end result is beautiful. 0 of 0 people found this review helpful. Did you? |