|
Custom Color Set
|
67,063 Verified Client Reviews |
|
Sort by: |
|
PerfectPerfect color, looks very natural 8 of 9 people found this review helpful. Did you? |
|
awesomeThe color is perfect. First time trying and will be glad to do so again. Next order is just before a date with a new man and I am excited to show off my hair. 8 of 11 people found this review helpful. Did you? |
|
Wow!Thank you ESalon the color is deep and rich, my hair feels silky and full. I had no idea what to expect and its my favorite hair color ever. 0 of 0 people found this review helpful. Did you? |
|
Gorgeous copper tones but didn't cover greysI love the formula and step by step instructions. The custom shade made my hair a more true version of my natural colour. I am bummed out the roots demi permanent colour did not cover greys very well. I don't know if I should leave the root formula on for longer to process. Help! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just right for meI was so disappointed in a hair coloring I had done in a hair salon. It was much darker then I had asked for. I decided to try eSalon. I took the quiz a few times and I got the color I was hoping would lighten my hair a bit. They ordered me the medium brown (cool beige). Let me start with the process. It’s fancy. The box is big and it has a lot of moving parts to it. I read the directions 4 times before I started. I choose the brush method. I mixed the color which is extremely viscous and applied it as instructed to my roots. Waited 15 minutes and then applied the rest to the ends. There is plenty of color was short medium hair. Anything longer than shoulder blades will need 2 bottles to apply properly. When my ends processed the 10 minutes I then took the bottle and included shampoo and conditioner in the shower. Fill the bottle up with water and shake it. Then pour it over your head and massage for 2-3 mins. This part is tricky. It stinks and my nose burned a little at the chemical smell. Then the water ran clear. Applied the shampoo and conditioner and was done. The result: my dark brown is now a lovely shade of medium brown. It is not completely ashen. It has some gold tones to it but it’s exactly what I pictures. I’m glad I did this and will continue to purchase. 0 of 0 people found this review helpful. Did you? |
|
My gray is not getting coveredMy gray is not getting covered after leaving it on for over 45 minutes. Very disappointed with this product. What can be done or adjusted??? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We’re sorry to hear that your hair color is not covering grays as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not goodColour did not take 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPat - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Resulted in brassy hairI was hoping to color the few gray hairs I have and lighten one shade, but the end result was brassy and many of my grays didn't color. I'll probably switch back to highlighting so my grays can blend in with highlights instead. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlicia - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
No changesMy hair color is just the same after i apply and i dont want to put it back again coz it causes me dandruff after. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Leahnina! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
AdjustmentThe colour adjustment was absolutely perfect! 2 of 2 people found this review helpful. Did you? |