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Custom Color Set
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66,772 Verified Client Reviews |
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UnhappyMy color was so much darker than I expected. Not a copper at all, just a drab dark brown. Hair was sticky and hard to rinse. Only gave 2 stars because the conditioner was pretty great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Cinnimin! We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
No brassI don't like the red or orange highlights in the color that's what I didn't want everything else is awesome...now I have to redye my hair.. .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulThe colour was ok, but the shampoo and conditioner didn’t work. Both times I had to wash my hair several times with my own products to remove the “caked on” feeling the dye left. It was not worth the overpriced hype. I do not recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jo! Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
I couldn't have love it moreI'm more than happy with the results of my hair colour. Your recommendation was bang on. I did not use the entire contents of the bottles, even with the length of my hair. I will need some tips for my future purchases. Thank you!!! 0 of 0 people found this review helpful. Did you? |
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WowTurned out great. After coloring I cut 4 inches off and shaped just around face. Posted pictures with it straight. But is usually curly. I love it. Might go with alittle more copper next time. But turned out just like I wanted. Or maybe highlights is all I need.. 0 of 0 people found this review helpful. Did you? |
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Feels special from the moment you see your name on the bottle!Loving my ESalon colour! Great to get a regular delivery and a courtesy query email before dispatch which gives me chance to tweak my shade. I recently tried ESalon highlights: love love love! Thanks ESalon. 0 of 0 people found this review helpful. Did you? |
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awesomegreat grey coverage.....love the autoship 0 of 0 people found this review helpful. Did you? |
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Convenient & BeautifulI’ve done two rounds now and haven’t had more compliments on my hair color in years. Very natural color and my hair seems in better condition. Love the convenience of having it delivered and it’s about the same price as what I was getting from the drug store or beauty supply store before. 0 of 0 people found this review helpful. Did you? |
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ColorLOVE IT!!! Got a lot of compliments of going from blond-strawberry blond 0 of 0 people found this review helpful. Did you? |
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Great colorThis is better than going to the salon. The color is made just for you and the kit has all you need to get great results. 0 of 0 people found this review helpful. Did you? |