67,076 Verificado Comentarios de clientes |
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Pas topJolie couleur mais elle m’a fragilisé et abîmé mes longueurs… 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLéa B. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que vos cheveux soient abimés suite à votre coloration. Nous aimerions vous proposer d'autres formules. Nous allons vous contacter par email pour plus de détails et nous restons à votre écoute si vous avez des questions. |
Garnicht die haarfarbe die ich haben wollte!!!Leider sehr unzufrieden mit dem farbergebnis .Hatte extra vorab ein Bild geschickt wie meine Haare aussehen sollen . Doch leider wurden sie viel zu dunkel mit unterschiedlicher Farbe und der Ansatz hat die Farbe garnicht angenommen obwohl da ja meine naturhaarfarbe ist.sehr schade drum . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNadine-Nathalie M. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DisappointedI was hoping to touch up my ginger roots. Usually i go to the salon and get a nice orange like ginger color like really nice red head. And now I just fucked up my hair with this custom color. I filled everything in on how i would like it to be and in the end I am stuck with a fucking orange ish brown. You can still see where i had my grown out roots and overall it’s not at all what i requested. So just gonna have to go to the actual salon and not this basically more expensive online drugstore alike box hair dye 🥲. Definitely do not recommend for ginger colours. Maybe for brown or black but still it’s just like a normal box die and feels like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSimona Katarína H. - Thank you for your feedback. We're so sorry to hear that you're disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
Tried it twice, wasn't niceI got the offer that came with 2 sets of color. The first application, I followed the instructions, and my roots actually ended up lighter somehow. It did make my overall hair shiny though. Tried the second application today, kept color on for 45 minutes, and my roots still didn't get to the "dark brown ash" color. I'm definitely going back to Madison Reed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Natalya, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I never leave reviews and I am!Literally. I can’t keep up with existing and raising children long enough to write a review and I’m stopping my workday right now to write this because this is literally the best company I think I have ever worked with. I needed a little tweaking to my color, and I easily figured out where to submit that l, and a real live hair consultant CALLED ME on the phone like real life lol. Amazing. This has been a game changer, and it’s really not THAT hard to do. The kit makes it as easy as humanly possible. Get one of those trifold mirrors if you really want to “paint” it on, or just do what I do and put the gloves on and free-for-all it. Works just the same for me. Again, thank you for being the real deal. 11 de 12 personas encontraron este comentario útil. ¿Y tú? |
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Thrilled with the resultsI am 100% thrilled with the results. I'm full grey & could only get my hair dyed in a hairdressers. Anytime I used a box dye the greys would turn pink. My colour is so rich and shinny. I will definitely be using this service again. 9 de 10 personas encontraron este comentario útil. ¿Y tú? |
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So happy with the resultsTried this for the first time, it came out amazing!! Really easy to use and my hair feels soft and healthy!! So happy I found your product!! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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ColorEasy to use and everything provided. Great instructions to follow 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Spectacular colorColor is a fantastic match. Instructions were specific and easy. Will change review to 5 stars once I see how long color lasts. Great experience so far. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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YOU ARE AMAZINGI LOVE my custom color and y'all nailed it 🙌 😍 thank you SO MUCH for being patient with me and working with me! Y'all are amazing, truly!!! 1 de 3 personas encontraron este comentario útil. ¿Y tú? |