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Custom Color Set
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66,772 Verified Client Reviews |
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Too redI have been so satisfied with my color so I dont know what happened. Came out very dark and very brassy red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Vera, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom color setI am finding that coloring my own hair is not as easy as I thought it would be. I have trouble getting the color on my roots evenly and find myself missing places. That being said I am sure that I will get better with time and I do love the end result in spite of my struggles! 0 of 0 people found this review helpful. Did you? |
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Faded quicklyLovely colour after colouring. But after 1st wash it looked a lot lighter and the colour seemed to wash off the greys even used colour protection shampoo So greys are visible after washing only once 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Linda! We are sorry to hear your greys were visible after one wash. Please check your emails, we just got back to you. |
Wrong colorI have blonde hair and ordered dark blonde. My hair came out dark brown. I had to wear a hat and go get another one at the store before I could go out without a hat. Very disappointing 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBeverly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts via email to resolve your concern. Please let us know if there is anything else we can do to help! |
A bit too yellow for my taste...I wanted to go from my natural hair colour (ash blonde with a hint of red) to a light blonde. At first I was reluctant to try out the dye they sent me, and tbh I should have listened to my gut. After following all the instructions, and a look into the mirror I was surprised by a hair colour that could very well be described as a similar shade as a very controversial former US president is wearing on his head. Very yellow. Very much not what I was going for, and very disappointing. Now I have to "sit out" this colour, wait for my hair and scalp to recover, to run to the salon to get it fixed, after all. Will not buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Katja! We are sorry to hear your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not goodMy hair is fine & partial gray @ roots Did not cover roots! Left on full amount of time, if not longer. Made my ends tangle (yes it was completely tangle free & brushed prior to coloring) & then lots of my hair fell out. Not for fine hair. And did nothing for greys. Never again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Perfect!I was spending four times as much in a salon for a root touch up color. I just had my second order, with a bit of an adjustment, and it’s perfect! Love the results. Love the ease of ordering!! 10 of 10 people found this review helpful. Did you? |
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Beautiful colorMy hair is very healthy looking with shiny multi-dimensional color. I really appreciate how they sent me two different mixes one for my roots and one for my ends to help everything blend together. Looks great. 7 of 7 people found this review helpful. Did you? |
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Using your product for the first time.It was good to use a product I had more confidence in. The color came out good and I was happy with the outcome. Somebody else put the color on and it was done very well. Thank you for the box of color and things that went with it. Be getting in touch with you soon. Monday April 22, 2024. 5 of 5 people found this review helpful. Did you? |
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I’m happyI loved the color it came out all even threw out my hair. I am so happy with the new color. 3 of 3 people found this review helpful. Did you? |