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Custom Color Set
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66,772 Verified Client Reviews |
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BUYER BEWARE!!HORRID!!! I am blonde and I chose Mahogany Blonde and now I’m RONALD MACDONALD RED!!! Like fake fake fake crayola marker red. Literally have to strip my hair. Stay away. Pick Madison Reed instead 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina -Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. We want to work with you to find a resolution and have your hair looking it's very best. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Hair colorI followed the directions. The only thing that changed was around my hairline and it was orange. I requested blonde. Not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Way too dark and fumesThe fumes burnerd my eyes and the color was way too dark with some breakage. I will not be continuing this service 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenyse - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my gray and changed my black hair to brownI was really, really hoping to find something that worked better than the box stuff this hair dye which I know how to do hair done it for 30 years and also follow their instructions to a T did not cover my gray and left the brown tent in my hair also I have like gray brown dots it look weird . I really hope they fix it. I’m willing to give them another chance because I really do want this to work. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing ColourThe two colours were amazing and very close to what I asked for. I am very happy and my hair is healthy and glossy. 6 of 7 people found this review helpful. Did you? |
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I love your color because it stays in longerYour color is perfect for me because it keeps my hair color longer my gray is colored longer than any other color I've used thank you Josie James 5 of 6 people found this review helpful. Did you? |
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I love it ..Since I dyed my hair using the custom color set I received lots and lots of compliments. It passed almost 4 weeks since I dyed my hair and the color is still vibrant and the covarage of the white hair is 100%. I am more than 100% satified and I wait for the next set. Love, Teodora 4 of 5 people found this review helpful. Did you? |
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Great productI love the convenience of having it delivered to the front door, it keeps me on a consistent schedule. The color you chose for me is perfect, Thank You 2 of 2 people found this review helpful. Did you? |
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BrilliantI was really apprehensive since I had never coloured my hair at home before. I have to admit that I applied it rather haphazardly. The colour looks so natural!! Actually better than the last time I had my hair coloured at the hairdresser. Really pleased. So much quicker and easier than going to the salon. 1 of 1 people found this review helpful. Did you? |
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Great coverageLong lasting easy to use 0 of 0 people found this review helpful. Did you? |