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Custom Color Set
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66,772 Verified Client Reviews |
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Came out darker than hair was!I thought that I had ordered natural summer highlights, I have ended up darker than I was before? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kate! We are sorry to hear your hair turned out darker than expected. Please check your emails, we got back to you to help you further. |
Love my colorI love my color. It's just what I asked for. I also love the ease of coloring my hair at home. I highly recomend E Salon. 10 of 10 people found this review helpful. Did you? |
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FantasticI can’t tell you how happy I am with my color! You are the only one that’s able to get it right! I love it, especially that it covers up gray! Thank you 14 of 15 people found this review helpful. Did you? |
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Perfect Color!I love my color! It looks good for a long time and makes my hair sooooo soft and fluffy! 12 of 13 people found this review helpful. Did you? |
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Very distraught after hair turned ginger.This was the first time I had used esalon and my hair had no previous colour. I wanted medium blonde, I did everything right but it turned ginger. I hate it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Victoria! We are sorry to hear your color turned out ginger. Please check your emails, we got back to you. |
Worst colour ever!Gets one star only for nice packaging and decent quality gloves. Other than that, the worst hair colour I have ever used! I asked for ginger - real carrot copper - I got browny, pinky purple. Avoid this product like the plague. Go to a professional or buy a well know brand that understand colour. This company clearly does not! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Catriona! We are so sorry to hear the color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not the sameI’ve been using esalon color for 9 years, over the last couple years the color has changed. First it seemed that it would fade/washout very quickly and not color my white hairs, then I started to notice how red my hair seemed after the color had faded. As I have become less happy with the color I have been using it less and less. I now have 4 boxes to use. I hadn't been able to place it for a while but after coloring tonight I realized that my soft black color is actually more of a coppery brown? I have not changed my color preference so I am not sure why I’m getting a redish brown color? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMachelle- We’re so sorry to hear that you have been disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love this product!!!I have used this product for at least 5 years maybe longer. Holds up under sun, color doesn't fade. I can make changes whenever I want which is wonderful! 17 of 17 people found this review helpful. Did you? |
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Great job on getting the colour I wantedThe colorist did a great job on contacting me to ensure the colour I got was the colour I was wanting. I know this costs more than store box colour but this is much better quality of product and you know what you are getting. You also have the access to specialists to assist through the entire process. I had used store box colour for years and I can't see me going back to it after using eSalon. Try it once....see for yourself 13 of 14 people found this review helpful. Did you? |
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Custom ColorI have not achieved the color I want, I want a natural golden brown and my hair is very dark no golden highlights, I can’t keep purchasing colors that don’t change the color .Your product is great But I am not happy with the color you keep sending, every time I do my hair the color comes out very dark almost black. I want a lighter brown with golden highlights, Can this happen? I quit trying it cost a lot and I never achieved the desired result 😥 2 of 2 people found this review helpful. Did you? |