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Custom Color Set
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66,772 Verified Client Reviews |
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Turned into red :(Before coloring the hair, my natural color was light brown. I had a couple of light blond highlights. The idea was to color my hair to dark blond, or light brown and I was clear I don’t like red (brassy tones). And that’s exactly how it turned out. Brown/red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMilica- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My hair is RED almost ORANGE and I was going for dark blonde!!!!when I filled out the hair color choice I specified I did not want anything at all red. I finally got my courage up to try the product and now my hair red, almost orange, nothing close to the dark blonde I had requested. I look like a freggin' clown! I haven't contacted the company to find out how to fix this, I hope they can make this right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKara - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Didn't cover my greysHorrible experience 😪 So glad my stylist applied it and was back in the salon so she could fix it although there was no time to cut my hair and had to drive home and wash the secound applied color out myself. Was so disappointed it was my first trip to the salon in a yr due to covid and was a birthday gift. I felt so bad taking up so much of her time I still paid for making her clients wait. I was going to apply it myself as I have done many times. But glad I the salon opened and my stylist called me because she does my hair every year for my birthday. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherri - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My perfect hairsalonLoved it and the colour is what I always wanted 0 of 0 people found this review helpful. Did you? |
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Exactly what I asked forBest color coverage I've had, bold and brilliant color. Hair feels soft, not dry and over processed. Highly recommend. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSteph- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
super easy to useColor is what I asked for and looks natural 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAbigail- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great grey coverageCovered all my grey and the color was rich and shiny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
GreatLove the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Easy and great colorColor turned out great. Quality better than store box. Everything you need at your fingertips for an easy color... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Does what it says!Thank you for listening to what I want and teaching me how to do it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlexa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |