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Custom Color Set
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66,772 Verified Client Reviews |
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First time was a success!I was really scared to try this, but it turned out awesome! The color is amazing. I'm curious to see how long it will stay looking good. I missed a couple of spots at the very important gray root area, but I'll be ready next time. I love the color I chose. Perfect. 0 of 0 people found this review helpful. Did you? |
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salon results at homecovered all my gray, rich color 0 of 0 people found this review helpful. Did you? |
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A small adjustment was all it neededThis is my 3rd order. The first I placed was too dark. A small adjustment was made, and now my color is dialed in to my natural color, covering the grey. Delivery is convenient. Thanks 0 of 0 people found this review helpful. Did you? |
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Color is great. Smell is a bit eye-water worthy.The fumes are stronger than other products I have used. But I am very happy with the color and I transitioned from professionally done salon color. 0 of 0 people found this review helpful. Did you? |
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Treatment is greatI rate it 4 instead of 5 stars because i notice the color is not staying on too long, within 3 weeks it becomes reddish. 0 of 0 people found this review helpful. Did you? |
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Looks great. Feels gross.Love the color! I collect complements and natural gingers think I'm one of them. Hate the formula. It's very oily. Even after washing it twice, it sticks together, gummy with gunk and gross for about a week. Last time I used the color, I had to get a professional blowout to clean up the residue, negating the value of this product. 0 of 0 people found this review helpful. Did you? |
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Did not colour rootsThis product did not colour grey roots properly not happy just recieved an email saying it had been shipped again did not reorder apparently you have to opt out !!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne- We apologize that you were disappointed by the gray coverage of your hair color order. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, we have reformulated your color. Again, we apologize that you were unsatisfied with your experience. |
not the color i requestednot the color requested,. it was changed after i selected and youve debited my acct for more color that i did not order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLovie- We apologize that you are unsatisfied with your color results. We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Different rootsThe custom color came in two different colors. My roots were a light brown while the rest of my hair was the red I wanted. It was weird. It looked good except the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGinger Rogers- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
ReviewI have short hair could not adjust application to cover the gray only. Your product left my hair very dry with a straw like texture. Will not be using your product again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, tried to process a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |