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Custom Color Set
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66,772 Verified Client Reviews |
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Wonderful product! Terrific color!!I am SO happy with the eSalon products!! They make my hair beautiful in a way never seen before!! 0 of 0 people found this review helpful. Did you? |
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Perfect match !I was very scared to try this since I have thin hair and I was trying to match the color to my existing dark brown and I had an ombré. Instructions are clear and everything you need comes is a pretty box. I only left the dye in fir 10 min since the smell of ammonia stung my eyes (this is why I only gave it 4 stars) but it worked and I have a lovely dark. Brown color that goes through my. Entire head. Wonderful coverage. I feel this dye may be a bit too strong for me like Féria. But it did the trick overall very very happy 0 of 0 people found this review helpful. Did you? |
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Worked wonderfuly!I have never colored my hair. And now at 55 I have silver in my hair. I tried a brown, mahogany, red blend. The color is very pretty, however, the silver hair turned out red. Not that I'm complaining, just not what I was expecting. After some research,I found that this is common. My fella thinks that it's cute. Now I just don't have the Irish highlights, but a bit more. It's been 8 weeks and have just ordered a new kit, and we are going to tone down the red a bit. They were very receptive about that idea. Now I can't wait to see how it comes out!!! 0 of 0 people found this review helpful. Did you? |
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I like the color and service.I am wondering if you can provide a large size of shampoo and conditioner? Thank you! 0 of 0 people found this review helpful. Did you? |
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Not for meI really wanted to love this product but it did not do the job. Within a week I would see gray hairs and it left my hair very dry. Not worth the money. 2 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsEvelyn J- We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair colordo not want any gol 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLillian K.- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Dries my hair outDries my hair out too much 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte -We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and current order, as you requested. Again, we apologize that you were dissatisfied with your experience. |
SmellsOdor was so strong couldn't use product. Ended up throwing it away. 1 of 2 people found this review helpful. Did you? |
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Wrong color. Only one because I don't like the last colorWanted a lighter color 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsLynn- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I really wanted to like thisI decided not to use the second shipment. Im a light brunette and an not interested in going light blond. Its hard to color my hair because it is in good shape and i dont want to hurt it. Before i was ready to go ahead and try it, the first color had 95% faded. I still had color from 2 years ago November on the last 4 inches of my hair. I liked your concept of having pictures evaluated. The color was shiny. It just faded way to fast. I even used your shampoo and conditioner. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsEvelyn - We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |