66,772 Verified Client Reviews |
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Perfect color matchThis new color adjustment is now the perfect shade for my roots and just enough product to get the job done!!! I love that it was scheduled to be delivered right when I needed to touch up my roots. Great service 0 of 0 people found this review helpful. Did you? |
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So easyPerfect color and so easy to do with the great instructors. The color was a perfect match 0 of 0 people found this review helpful. Did you? |
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Dark but vibrantFirst let me say I was VERY impressed with the kit. Bravo! Due to extenuating circumstances I could not color right away unfortunately. I’ve colored my hair at home many times but I must say this was my messiest application. Probably mostly my fault. I got color all over the bathroom. I liked the way the color rinsed out pretty easily. The finished color came out darker than I expected so I may try to change that before you ship my next order. The color was nice in that it had high and low lights and it blended well. I would suggest longer gloves lol. I’m hoping after a few washes it lightens up a little and more red shows through. I have only a little gray right in the front of my hairline so I was disappointed when I still saw a few gray hairs after coloring. That was the first place I put color so I’m sure I gave it ample time. Overall I really liked the product. I only gave it three stars though because of the darker than expected color and the few grays still showing. I would, however, recommend eSalon to friends and family. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTwyla - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colourI loved my new colour. The kit was easy to use, the shampoo and conditioner were wonderful and the colour itself was great. The response from the team is also quick. The only small negative is that the colour washes out quite quickly and becomes a bit dull. But i am looking forward to the next order. 0 of 0 people found this review helpful. Did you? |
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Roots at home? Scary I know!I go to 'Jose Evers once every 6 months to Shannon! It cost too much to do my roots there every 6 weeks and I'm too busy. The color here is thee exact SAME saving me a lot of $! I couldn't believe how great it covered the grey!! And it gave me the blonde I had as a child!! 'Jose told me "the best color for you in blonde!! Ur a blonde!" He's right too cause I have natural streaks of it all thru my coloring!! This company knows what their doing!! Don't be scared like I was = I waited a year to try on my own ❤️️ My color!! 0 of 0 people found this review helpful. Did you? |
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So convenient!My stylist doesn't work as many days as I do, sooo now I color my own hair at my convenience. Excellent quality hair color, always consistent, so affordable, only obvious downside is how messy I can be, but getting better each time I do it. 0 of 0 people found this review helpful. Did you? |
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Looks Great!My first color I ordered was very dark so asked my color specialist to go lighter. It came out pretty much perfect. I just need to work on getting all of the grays on the hairline along my face/ear area otherwise very happy with product. 0 of 0 people found this review helpful. Did you? |
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Great productsI have been an esalon customer for several years and I love the products and the service and have recommended it to many friends. I have been very happy with the results and get frequent compliments. Before I get on to the next part of my review I want to stress that I am very happy with esalon and have no intention of leaving. However, I am disappointed with the redesigned packaging and branding. I am a seasoned art director/graphic designer and in my professional opinion the new design is not an improvement - not aesthetically or functionally. The original branding concept “Love” was much better and more contemporary. The new packaging of the shampoo and conditioner, look too similar and are hard to open. The tear off tab does not leave a large enough opening. I also preferred the old bottle for the color, I found it easier to pour into the activator. I also think it is unnecessary to have a separate box for the gloves. Fortunately the packaging and the design have nothing to do with the quality of the product and the results . 0 of 0 people found this review helpful. Did you? |
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New packagingThe new packaging of the shampoo and conditioner is worse than the old packaging. It does not tear open at all with wet hands. I had to exit the shower to find scissors and get my floor wet in order to open both packages. The old ones were hard enough to get open but these are mucc worse. The products are fine but the packaging did not need to be changed to something worse. 0 of 0 people found this review helpful. Did you? |
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not for meafter using this product twice I do not see that is adequately covers my gray hair color. a bit disappointing but no sense is putting more $ into a product that doesn't work for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |