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Custom Color Set
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66,772 Verified Client Reviews |
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Great after about a weekI really enjoy my hair color however the first week or so it's almost embarrassing black I feel like a goth kid. However, after a few washes it's the perfect brown color. I just bun my hair until it fades a bit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBianca - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Love the colorI have not tried this one yet as it is supposed to have been changed a little to help cover the gray. I have used this in the past and I love the color but recently is isn’t lasting long. So we will see about the change. I will let you know!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color lastLove the color. Easy application. Just wish it would last on roots a little longer. As suggested I leave on roots a little longer but by 3 weeks gray is showing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect colorEveryone raves about the new look. I let them know where to get their fix from. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda- Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
color setNot the colr I wanted 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned hair brassyAs much as I wanted to be, not a fan. Turned hair brassy and dry. Hoping it works for other people as the concept is great; just not for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. |
Color Not AccurateThis is my second time using eSalon. The kit is high quality and has everything you need. My initial color was Dark Brown (Neutral) and it was pretty accurate and performed well although it faded quickly, but since I have pink ends I requested a reddish brown instead. The second box I received had Red Pearl added to the dark brown. I was excited to try it, but once I had applied the color and washed it out there was absolutely no reddish tone to it and anywhere I had white hairs (I'm over 50% white hair as my profile reflects), it was a super light brown. Definitely not the color I wanted. I'm not happy with this color and I'm probably going to request to go darker for adequate coverage even though I don't want very dark hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sill have greyMaybe I should leave the coloring on longer? I still had some grey. The Color is right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIlisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okayColor washes out after 2-3 weeks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Red! Why thoughMy hair is currently a nice brassy shade of orange/red....never wanted red, never asked for it. 3 colors later and they still can’t seem to get it right. I tried to give ample chance. I suppose you get what you pay for! Waiting on a professional to correct my now ugly, damaged hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |