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The Match-Up FAQ
How To Videos
How often should I color my hair?
Is my hair dry or damaged?
Once I've colored my hair can I lift my hair color (go from a darker to lighter color)?
Once I've colored my hair, can I go to a darker shade?
Can Demi-Permanent color be applied over permanent hair color?
Can permanent color be applied over demi-permanent color?
What if I haven't colored my hair in six months?
Should I shampoo before coloring my hair?
Do I need to shampoo my hair before dyeing, if I have any styling product in it?
When should I use Permanent instead of Demi-Permanent and vice versa?
I can't decide between two shades. Should I choose the lighter or darker shade?
Can I still color my hair if it's damaged?
I have patches of gray hair, what should I do to cover them?
I have colored my hair before with no allergic reaction. Why should I do the allergy test?
How do I perform the allergy test?
Why is the strand test important?
How do I perform the strand test?
How do I know if my hair is damaged?