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Color Set
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66,772 Verificado Comentarios de clientes |
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trop trop foncétrop trop foncé 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristine L. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre couleur n'a pas répondu à vos attentes. En examinant votre profil, nous constatons que vous avez déjà pris contact avec nos experts coloristes pour remédier à cette situation. Si vous avez des questions, nous restons à votre écoute. |
Not what I expectedMixing and using the squeez bottle makes a splashy mess and my color came out orange highlights which I definitely did not want 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVirginia - We’re sorry to hear that you were unhappy with the results of your custom color. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
PerfectFinally found the perfect color! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelsey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love it'sThis is the best company, product & service excellent . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSureeporn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousGreat color and very easy to use! So fantastic how it all comes so neatly packaged and everything is labeled for you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCARLA - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love thisThe ease of the auto ship with the correct color can never disappoint 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMeghan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColourMy first time with this product I was happy with the colour and it covered my grey bits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wrong PictureI sent you the before and after but i think I sent the wrong before so sending them again. Not sure how to attach them but will try another way. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jane - Thanks for reaching out. Upon reviewing your account, it looks like you were able to get some photos uploaded. Feel free to reach out if you need further assistance. Thanks for choosing eSalon. |
False lookingI expected a natural looking mahogany and ended up with a fake result that would suit a 15 year old girl. Not the rich autumn colour that this should have provided am very disappointed and embarrassed to go back to work. Happily I chose semi permanent 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Kristin! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to help you further. |
Did not cover my greysI would like to cancel my orders. The product did not work for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |