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Color Set
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66,772 Verificado Comentarios de clientes |
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Poor gray coverageMy color kit used to cover my gray perfectly, however, for the last several months this has not been the case. I don't know if they have changed the formula, but I will give it one more try, and if it remains a problem, I am cancelling my subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color applications. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Turned my blonde hair ginger!I ordered from here due to the amazing reviews, I ordered a medium blonde and uploaded pictures etc. I've just done my hair, and well I'm left with ginger hair! I'm not happy about this 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah W.- Thank you for taking the time to share your feedback with us! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First ever colour on hairI saw thus advertised on Facebook and thought I might give it a go as I've never coloured my hair before and now at 65 grey is showing through so put it on I'm so pleased with the colour and texture of my hair in lovely condition 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!I love this product! I feel that I get a personalized hair color that’s just for me. It covers my grey and the color lasts! I will keep buying! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Natural colorI am constantly getting compliments on the color of my hair. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful colorThe color came out great! I was nervous about it coming out too dark and have been putting off dying my hair, but now I am glad I did. The color is right on! :) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDaniela - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
It is NOT the same colorI am sad this is not the same color I had previously. It's very dark and I don't see any copper. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - We’re so sorry to hear that you were disappointed by the results of your recent color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not what I expected.I was hoping to go a lot darker and even received an email from the stylist that I was going two shades darker and she recommended going darker gradually. My hair barely changed. The only noticeable difference is my natural red undertones now are more golden but my hair did not get any darker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrianna - We are so sorry to hear our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern over email. Please let us know if there is anything else we can do to help! |
Amazing!!!!Just colored my hair this evening and I must admit I was a bit scared. I was worried it would come out too dark. My color is PERFECT!!! I am beyond thrilled. I seriously couldn’t have asked for better. Lifetime customer!!! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTiara - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I’d give it zero stars if possible. Black dye turned my hair orangeI was honestly so excited for my order to come!! I thought, FINALLY, an amazing blue black dye that won’t just wash out after 3 shampoos. Wow. How incredibly wrong I was. I’ve NEVER experienced Blue Black Hair Dye, bleaching my natural medium brown hair ORANGE. The dye out of the bottle was such a gorgeous blue black tone and I had no doubt it would fully take with my hair, as I could see the beautiful black tones coming through. I followed ALL the instructions to a t. Washed the dye out as directed, and I go to the mirror expecting my hair/roots perfectly colored black. UNFORTUNATELY THIS WAS NOT THE CASE. MY ROOTS WERE ORANGE. Almost as if I had used bleach. I began brushing my hair out, and my husband couldn’t even believe how light my hair had turned. My NATURAL color isn’t even this light, nor does it have an orange tint. I honestly didn’t know it was possible for black dye to bleach ones hair, but thanks to ESalon, I now know, it is most definitely possible. I’ve always had extremely healthy hair, but now I am absolutely Terrified to attempt covering up this god awful color. I’m just dumbfounded. I’ve been dying my hair since 2006. This is the first time I actually cried when the towel came off my head. I never write bad reviews, as I am in the service industry as well. I pride myself on giving positive feedback, but this, I couldn’t keep quiet about. even writing this review, all I can envision are my orange roots and nearly red/light brown hair and it makes me even more devastated. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacklyn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |