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Color Set
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66,944 Verificado Comentarios de clientes |
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Great Color and Great CostLove the color. The cost is much less than a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI have dyed my hair for years now , and around two years ago I decided I wanted red hair. Ever since I have used boxed colour and it faded really quickly and my ends were always a different tone to the roots. I came across esalon by chance as it popped up as an ad. So i went into it had a look around and decided I would test their claims. So I went through what I wanted what my hair is like now etc. I was given a stylist and she made my colour. One for roots one for lengths. It arrived , so easy to apply and washed out well. It does have a strong chemical smell however the result is worth it. I have asked for an adjustment on my colour for roots and this was done immediately and I approved it . I just wanted a little more red added. My colour is multi dimensional, super shiny, soft and the coverage iis brilliant. It has coloured evenly and my friends actually asked where I had my hair done! I love this and will continue to use forever! The colour used is salon grade so it takes and covers brilliantly. A very very satisfied and happy customer! If you want amazing colour , go on , give it a go! 😺 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good, too darkGood coverage, just a little too dark for me. Need a shade lighter. No red, great job!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wouldn't re orderI ordered a red/auburn colour - it came out as dark brown. Colour stained my skin ( colour remover wipe didn't work) and my bathroom. After following all instructions carefully (& using the shampoo & conditioner provided) my hair was left feeling awful - dry, tangled & clumped together. I had to wash it twice again with my own products to get it feeling and looking 'normal' again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Made my hair very greasy and cant wash it outOrdered soft blue black but there is no even hint of blue. That is not worst thing tho. I followed instructions and when washed, I was massage until hair colour felt creamy. i start washing and washing and its stuck like glue. Finally water runs completely clear but my hair is still feeling like someone is poured glue on my head. I washed shampoo and used conditioner. Let hair dried naturally but it looks very greasy, this has never happened before with any hair colour. I hope this is not going to ruin my hair completely. Also all shine is gone and its very matted. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSatu - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Smell was overwhelming, product harshNot for me. The smell made my eyes water despite all windows open. I found the application process faffy. The product burnt my scalp and made it painfully prickle during application . My hair, which is fine and quite thin, has been terribly dry since application, the instructions were followed to the letter. Did the realise an auto order was in place as will not be using g the product again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel- Thank you for contacting us and sharing your feedback. we apologize that you were dissatisfied with your eSalon experience. We have reached out to you regarding this mattee in accordance with our Satisfaction Guarantee. |
DisappointedI really like the site, I think the whole idea behind it is awesome. However, the color I got ended up being almost the same color as my hair with a hint of copper to it. I wanted to go a bit lighter. It's definitely not lighter, it's actually a bit darker since it took out my natural highlights. I'm disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKellie - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. We would love to discuss how we can improve your eSalon experience, so we will be reaching out to you shortly to assist you further. |
Thick oily residue and color not consistentI tried three times. They adjusted the color the second time and the third one has a blue gray tinge. I thought the shampoo and conditioner were causing the thick oily residue that would not wah out with three washings so I tried it without using the shampoo and vonditioner and it is so thick my hair will not dry all the way after washing it twice. I don't want to dry it out like I did last time by washing with dawn dishwashing liquid so I am letting it wear off, keeping my hair in a bun. I am having a difficult time finding where to cancel too. DON'T ORDER. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling oily. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Doesn't look as dark on my hair as beforeThe color is not as bright and not as much red in the color as previous times. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabitha - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We hope to provide you with a color that will provide the results you’re looking for. |
Terrible product for meI really wanted this product to work. We always do when we buy from off the web and believe what we read. This product made my hair brittle and dead. No shine or bounce. Within a couple of days my hair begin to fall out. I have been dying my hair off and on since I was 16. I am 65 now. So it isn't like I don't know how to use a coloring product. I am praying my hair will recover. My friends are asking what did I do to my hair. So what this product has done to my hair is very noticeable. Oh please let it grow out and be ok! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandis - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |