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Custom Color Set
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67,076 Verified Client Reviews |
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1st colourVery easy to use & mix. Good to know my colour is in good professional hands. 3 of 3 people found this review helpful. Did you? |
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Golden BrownThank you! It’s the perfect color!♥️💝 2 of 2 people found this review helpful. Did you? |
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HaircolorLoved the convinance of haircolor being customized on line, and shipped every 5 weeks to my home. The color faded too quickly, but called CS and they wrnt shade darker. Love ❤️ this stuff. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gorgeous true colorI am always skeptical of “dark brown” hair color, because it always turns jet black. I have brassy red/orange hair from years of coloring and bleaching. Even though I cut all my hair off, it still retained that red hue. I used dark ash brown and it came out perfectly and colored all my grays except for a few right at my hairline. Hopefully it stays for the four weeks that I have my color on auto delivery. But even full gray coverage and color for three weeks would be fine and make the auto shipment price worth it. Application was so easy because of the creamy consistency and there was barely any smell with the zero ammonia color that I got. I would definitely recommend a salon to anyone that’s tired of sitting in a salon, but wants salon quality. 0 of 0 people found this review helpful. Did you? |
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Great color!I just wish it covered grays better. 0 of 0 people found this review helpful. Did you? |
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Ruined my hairI requested the brown//copper which on the picture had a pink tint to it. Follow the instructions to the letter and my hair is brown! Not just brown a horrible mud colour which is going to need bleach to lift. I tried this company as the colour I use is hard to get hold of, I picked a colour too match what I used and it's shocking. It's only hair but looking at the colour and I cried... Because I know this will ruin my hair to fix. Rest assured I won't be using this again. Overpriced and still end up with a colour that is worse than the usual box colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are so sorry to hear about your experience after using eSalon. Please check your emails, we just gt back to you to help you further. |
Hair color reviewNot happy with the hair color product it was to light and after two shampoos color was gone . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Re: wrong colour and customer serviceWe have spoken about a couple of issues 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It’s OkI like the strawberry color as it’s close to my natural color. The only reason I color my natural red is because I’m getting whites. This initially covered them until the second hair wash. I used the shampoo & conditioner included and followed the time settings for processing. It’s been 1 week since I colored and I have whites like I never colored my hair. 😢 At least they blend into the strawberry blonde some. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Makes hair very very dryLike my headline says and grey coverage isn’t great either 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeta - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |