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I didn't like how it made my hair dryerI though it would be better than the ones I bought at the store but no it was the same 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
To lightIt was to light and did not last but a week and a half! Was not happy at all! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
More than satisfiedI have used the esalon color kit twice and am very pleased with the results. I requested a slight adjustment on my second kit and am happy with the results. I LOVE the way my hair feels after my color. I could not be more pleased with the follow up and customer service!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Excellent!I am so happy with eSalon I never knew how wonderful it would be to have a personal hair colorist and with amazing results I would not want it any other way. I am very happy with them 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice to have a custom colorI have been using eSalon coloring for over 5 years now. I like that they will blend a color to what you ask for and also deliver it to the door. I have made a few adjustments over the years and they are good at trying to get the color the way you like. I have not seen any damage to my hair from using this color and most of the time it is really great. The times it is not might just be because i needed to color sooner than i thought and i just used a touch up kit from the store. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfection!I cannot say enough about this product. After my first application I was in love. There are variations in the color especially in the sunlight. Not just one solid color. The shade is perfect, my hair feels and looks so healthy, and every day I get compliments. What more could a girl ask for? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itI loved it, I WILL be ordering again the same color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New colorFind this color better, lighter than before. Has a hint of red to my hair. My daughter colors my hair , process easy , hair feels soft and shiney after the process. Will continue with eSalon product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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In love!I absolutely love my colour, the instructions were easy to follow and the colour is Amazing! I am hooked!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color came out great, application instructions didn't work as well as planned.I've been coloring my hair or having it colored for over 20 years (since I was 14!) so I know my way around a bottle of developer. I found the kit to be incredibly helpful and LOVED that it came with stain guard, two sets of gloves, a good quality brush, and stain remover cloth... even a sticker to hold the instructions up on my mirror! Color on my hair pulls extremely orange-red, and most colorists have to try 1-2 times with my hair in order to get all that brassiness out of even ash-neutral colors. Esalon seems to have gotten it right first try! There was no red tinge to my color, which was a huge improvement over drug store brands. I was also very pleased that leaving the color on for 30 minutes covered my extremely stubborn grays, which usually require a 45-minute process at the salon. AND, the color didn't irritate my scalp like salon color. The only two drawbacks were the odor & the instructions. First, the odor was extreme... more overpowering than anything I've tried in the drugstore aisle and salon. I have an enormous bathroom so it wasn't a ventilation issue... the color just seemed legitimately noxious. My eyes and nose burned when I first began mixing it on the countertop... I almost didn't use the color because I feared it would irritate my skin. But once the color was mixed, it was fine with the bathroom fan on and double doors open. The second issue was instructions. My instructions suggested applying at the roots only and then adding water to the leftover color and massaging into my ends for 2-3 minutes. I was a little skeptical about this but did it anyway, and I'm glad I did. I think the water/massage trick helped blend what would have been a pretty serious line of demarcation where the old color met the new. I wish I would have ignored the instructions in this case and applied the color from root to tip on this very first color. Oh well... I'll do that next time and then from that point forward should only need a root touch up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |