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Please cancel my orderI have cancelled this before and I keep getting this product. Stop sending this please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
I did not like this product.I had my cousin who's a stylist apply the color and followed all guidelines as suggested...cool water to wash my hair, special color safe shampoos, ECT..but despite that the color began to fade after 2 weeks or so. In addition to that it was supposed to be a violet shade and it wasn't even close to that. Also, my hair is now brittle even though we followed the directions exactly as they were written. I don't often dye my hair and have never had this problem in the past. My hair was healthy, thick and shiny. Now it's rough and frizzy. I would like a refund. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my graysNot what expect it and not cover my grays 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great colorI love this product! It colors the grey 100%. I leave it on my roots for 40 minutes and then put the rest on the ends and comb through and let sit for 2-3 minutes. My hair looks great and the shampoo and conditioner work well! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Consistently excellentVery happy with the products, color, ease in the process and level of service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love It!A natural born redhead terrified to color her. It was time to start so I went to a professional salon, paid a fortune, and was satisfied the first time except for the cost. I went a few more times and then I was not satisfied with the color. I went on the eSalon website and went through there questionnaire about my hair. I ordered my custom blend. I was terrified to color my hair and I thought I would mess up. Great instructions, great custom color, and easy. It was fantastic!! The results were fabulous! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair colourThis is the best hair colour I have ever used,very natural colour and lasted for ages .😄😄😄 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Own Color!I love how this color was made just for me and how I can adjust it at any time. I also like how I can control the shipment date. I find this product far better than any store bought or salon store products. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HaircoloreI LOVE the new hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Just outstanding!! ⭐️⭐️⭐️⭐️⭐️I can’t even begin to express how pleased I am with my products and my color stylist! ♥️♥️♥️♥️ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |