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Color Set
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66,772 Verificado Comentarios de clientes |
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Last application came out way too darkThis is really hard for one person to manage. While I like the color and cost, I will go back to salon just for ease of applucation 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
Faded almost immediatelySadly this color needed to be applied twice and still did not stay for longer than 3 weeks. My hair is now back to the color it was before I colored my hair, all of the red is gone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
BrassyI will say that this formulation covered the grey however it was so brassy the color wasnt great. I am cancelling future orders. Thanks for trying 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrenda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fake redColor was way off this time. Instead of a strawberry blonde it turned out a bright fake red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback, and look forward to helping you reach your desired color! |
Wrong ColourAfter reading so many positives reviews I couldn't help but give eSalon a try. But as the saying goes - if it sounds too good to be true it probably is. The packaging was gorgeous, the product came nearly a week early, the instructions seemed a little off to me .. my hair was black, colour stripped and redyed so rather red in colour. I needed to neutralize the red and get back to my natural ash dark blonde. Instructed to leave dye on my roots alone for upwards of 30 minutes despite already being the colour I was attempting to get to and a whopping 3 minutes on the rest of my hair and not as straight due but as diluted and washed in as if it were a shampoo didn't seem like long enough to both neutralize the red tones and correct the colour. Let alone do so evenly. Despite my uncertainty I did just that and sure enough I now have a caramel light brown head that is horribly inconsistent rather than a nice dark ash blonde throughout. Very disappointed and do not recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ReviewI liked the tint rinse and leave in conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to doCover of gray good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good long lasting colourHaving been very sceptical about the claims made on the website, I was so sick of store bought products, I thought I’d take the plunge. The pack is amazing. Every little thing is taken care of, from stain block to stain remover, an extra set of gloves and lovely shampoo and conditioner. I changed the colour formulation after the second delivery as I wanted more oomph on the red tones and they delivered a perfect product. Red colours tend to leach out when I get hot ( think night sweats) and I can’t count how many pillows and covers have been ruined. Not with eSalon reds. Very happy to recommend and continue using. Oh, and the dye kit I got on offer is excellent too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GentleI am allergic to certain dyes not this one! And my hair feels like silk and so much shine. I appreciate that the colorist listens and react when you don't like something. Love the product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorVery good match! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |