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Great colorThis process has been very easy to use for someone that is not savvy at all with this type of process. I have been pleased with the results each time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this colorSince 2016 I’m a customer and I will be cause it leaves my hair beautiful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great coloring kitThis coloring kit is awesome I will be ordering more. I do feel like the color is a bit too dark so next time I will go lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the colorI have a lot of resistant grays. After coloring they start to come back in 9-12 days. 3 -4 weeks and dnt see anything. Thanks for a product that lives up what you advertise.💯 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Home run with first tryNatural redhead going white/gray, especially around my face, and makes me look older than I feel. Scared about getting a brassy, fake-looking bizarre red color, and even more scared to do it myself. It was a little harder than I thought it would be, and honestly I have no idea what the back of my head looked like at any point. Some instructions were a bit vague for someone like me who has no idea how this works, but I muddled through. I have A LOT of hair that is thick and long, so the sectioning thing was difficult to maintain. For about 2 days after, I was wondering if I had made a huge mistake, but on day 3 and after washing it a few more times, my hair is absolutely fabulous. It is not one flat color but instead has lots of dimension. It is shiny and healthy looking, not fried and crunchy. I don't yet know how the root camo spray will cover new growth, but my experience so far indicates it will be good. For a first-time-do-it-yourselfer and purchasing a mystery color on-line product, this could have been a disaster. It wasn't - I'm thrilled and excited to continue. Perfect results for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Paid $45 to correct the colorRoot color and length color didn't match. I had to go to the salon to correct it so i dabbed nothing and spent more 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTerry - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
EhhhhI was excited to try this, and I really do like the shade. However I don't think this is the best dye. I followed the instructions. I was going maybe one shade darker and a little warmer than my current hair color. The custom instructions said to do basically a root touch up. Which I did. Unfortunately, as I suspected it might, by following them I ended up with hair darker at the root and lighter at the ends. It also did not fully color areas in my lengths. It's okay because it just looks highlighted, but I really was going for full coverage here. I also found that the dye stings a bit. I also think it has made my hair a little more oily. I already have an oily scalp, I didn't need more. I am glad I tried it, but I don't think it is better than competitors. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ColorI did not like the color and was not contacted. Received another kit didn’t order it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarol - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I wanted it to be darkI feel like this is exactly the color I had only now the blonde is matching. Very disappointed. Wanted darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAshley - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The toner calms a small bitIt’s still an orange color for at least a month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristi - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more orange than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |