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Custom Color Set
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67,076 Verified Client Reviews |
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Love it!This custom color was outstanding! I absolutely love it! Great instructions and great results! 1 of 1 people found this review helpful. Did you? |
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Great hair colorGreat color but it didn't color all the grey. 0 of 0 people found this review helpful. Did you? |
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Medium ash brownI started with blonde to wanting a medium ash brown. I do feel like the dye is a quality product and didn’t smell horrible like a box dye but the mix I got was very dark. I ended up with a very dark almost black hair color. My hair feels great and intact though so I give them that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDesiree - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Great colorGreat color results 2 of 2 people found this review helpful. Did you? |
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Not what I expectedThe color is browner than the red I wanted! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Poor color/Poor customer serviceSubmitted multiple messages after coloring my hair and no one ever sent a reply. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color did not holdI tested this color in two areas: one for 35 minutes and another for 45 minutes. There was no change at all. I am not going to use the rest of the bottle because there is no point. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Blown AwayI have been trying for years to find the right design and color. I have spent a ridiculous amount at salons, home companies, etc. After 6 weeks of using eSalon, my hair is still vibrant with color and highlights. It is the perfect look for me. I will not use anything else ever again. I highly recommend this to everyone! 17 of 18 people found this review helpful. Did you? |
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Custom Color SetEasy to use, no obnoxious smell and lovely results! Andrea Marquez revamped my color (she is a genius)and the shading was so pretty! Thank you so much!!!! 3 of 3 people found this review helpful. Did you? |
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LovelyBrilliant coverage covers grey lovely colour well mixed easy to apply 2 of 2 people found this review helpful. Did you? |