67,076 Verified Client Reviews |
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Love this color!This is a good brassy red. I had several people think it was my natural color. 0 of 0 people found this review helpful. Did you? |
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Works beautifully!Great product, clear directions, easy to use! Most of all, covers my grey hairs!! 0 of 0 people found this review helpful. Did you? |
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NiceLove the color 0 of 0 people found this review helpful. Did you? |
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❤️❤️It’s is a beautiful color and exactly what I expected 0 of 0 people found this review helpful. Did you? |
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New try on hair colorI bought (red) mahogany for my hair. I thought that it will be to light for me but when I start doing my hair with the color, I was very happy with it. This is my first time doing (red) mahogany on my hair and I love it so much. I will be using it again. Thank you very much for my product. 0 of 0 people found this review helpful. Did you? |
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Excellent instructionsMy color turned out great not easy to do the back as I have long (past my shoulders an inch or so) super thick curly hair no matter how I divide it up it’s a challenge. My only issue was I thought I could do more lightening of color on line I can do 2shades at the store or lighter to red less price. The highlights turned out red not blonde and I needed more which I didn’t know bc it was my first time. If my hair was shorter I could prob do the roots at home and foils/baylage at salon or if I could lighten it beyond red which I hate I wanted blond highlights which I normally get. My hair turned out exactly the color I had just did fr the store a couple months earlier which was a shade lighter than my normal hair color so it works. I’ve been monitoring to see how well it lasts vs store bought. 0 of 0 people found this review helpful. Did you? |
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My color has always been perfect.However, I would like to go lighter for the summer. Is that possible? 0 of 0 people found this review helpful. Did you? |
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Roots too lightMy roots ended up lighter than the rest of my hair ... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJamie- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time colorThe color was a little dark is turned out almost black and the violet didn't last long in my hair. Now it's just a dark brown. I dont wash my hair in hot water either! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShawn- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happyIts the wrong color. It was supposed to be darkest brown and its red brown. It burned my head and it stunk. I am not happy at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRonda- We’re sorry to hear that our color did not meet your expectations and that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Please let us know if you need any further assistance! |