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Color Set
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67,076 Verificado Comentarios de clientes |
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Farbe passt nichtLeider hat die Farbe so gar nicht zu meinen Vorstellungen gepasst. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJana C.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Easy, good color coverage, just not the color I wantInstructions are great - videos are amazing. It was so easy. Took me an hour, start to done and dry. My hair is so soft and shiny. Unfortunately I don’t love the color - the tone came out very yellow, almost orange on my natural blonde, which was my biggest fear. Hoping to find a way to get in touch with someone so I don’t have to live orange until my next color shipment. Contacting customer service is limited to phone during business hours or messaging my stylist for my next shipment. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Elysia, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Can you say BRASSY?Turned my blonde hair Orange/ Brassy. I’m furious and wish I’d never heard of your company. I followed the instructions to the letter. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Cecille, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custome colorLove,Love my hair color, I finally found a company that made my perfect color😁😁 8 de 9 personas encontraron este comentario útil. ¿Y tú? |
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Perfect colourI’m very happy with my custom colour. It’s the perfect shade without brassiness. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Au topCouleur modifiée pour se rapprocher de celle que je désirais. C'est beaucoup mieux à présent ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Comme chez le coiffeurBonne couvrance.soin après ,top. Le must:pouvoir adapter sa couleur lors des futures commandes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Top FarbeSchöne kräftige hochwertige Farbe. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Sent my roots orangeThis colour sent my hair orange. A Demi permanent colour was sent to correct! I now have orange roots and dirty blonde hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Claire! We are sorry to hear your color turned out orange. Please check your emails, we got back to you to help you further. |
Did not color my grey hairDid not color my grey hairs. I left the color on an additional 5 minutes as well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Jennifer, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |