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Not the colour I orderedI ordered a copper tone, but my hair turned out dark dark brown. It’s not shinny and it doesn’t feel good. Likely going to have to pay the go to a real salon and get it stripped out and fixed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorI have been an esalon member for a while and have adjusted my color a couple times. The colorist are very helpful in working with you to help get what you want. I have been very happy with the the level of customer service I’ve received over the span of my membership and would recommend esalon as their product is a good quality product. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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FabulousTakes a very long time to fade. Is super shiny and covers greys very well. Very pleased. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!It came out exactly right! Roots and ends are now the same color! I’m in love! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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PerfectPerfect color! Exactly what I needed and great coverage! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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PerfectionThis is the perfect color. Removing that little bit of copper took out the metallic shine that I didn't like. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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DIDNT LIKE PRODUCTHAIR CAME OUT TO TO DARK 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarmen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Mind blowingIt was traumatic to me, thinking of going back to my natural hair and covering my balayage highlights. I called eSalon and could not believe the person on the phone remembered my photo! They even suggested a semi permanent might be better to start and I thought, well I trust you, let's roll the dice. My friend helped me with the process. She does hair and was VERY impressed with the formula. The overall results were excellent. I'm so glad I went with this solution over a box from CVS and even going to a salon. Thank you. Now I feel going forward I can do this without the hand holding. 33 de 36 personas encontraron este comentario útil. ¿Y tú? |
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Color team you can count onI've gotten so many compliments on my hair color since I switched from boxed hair color to eSalon custom color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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excellent instructionsExcellent/thorough instruction and I like that I had two different application options. (brush or from bottle) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |