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Color Set
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67,063 Verificado Comentarios de clientes |
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Wrong ColorI ordered the Amethyst Purple and love how my hair feels but the color is all wrong! My hair is reddish brown and I wanted it to be dark brown with a hint of purple. So upsetting. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unimpressed with color resultColor result is a very long way from what I wanted. Far too much gold! I dislike the result intensely and am grateful I opted for demi over permanent color for this order. I will still be stuck with this for far too long. I’ve had better color results from a store bought rinse. This is a messy process, and with 2 different color mixes for roots and ends, a far more time consuming and complex procedure than I expected. The color did however did turn relatively even, so perhaps the extra step is worthwhile, provided of course, the color is what you’re aiming for. The shampoo and conditioner are nothing special. I don’t believe I will be continuing with a subscription. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosK.H. - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Worst Experience EverSo there needs to be a prominent warning in your products regarding what happens when you add water to the remain colour and then apply it on your hair in the shower. The fumes gagged me and I could NOT stand the burning in my eyes, nose and throat. This should NEVER be done in an enclosed space. I could barely get out of the shower dripping wet w hair color dripping off me - to take a breath of air that wasn’t fumes. Why would you not put a notice on your products about the fumes?? Aside from that - nothing happened. My color did not change around the roots or scalp or ends. It is exactly the same. I won’t even mention how dried out my hair is. Ive never experienced this before. You have a great idea but fail on the execution. I should have known given that you didn’t even spell my name correctly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Beautiful color!This was the first time I’d ever colored my own hair. The instructions were clear and easy. The color came out great!!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Simply PerfectI can't say enough about how much I love my custom color. I'm naturally a strawberry dark blonde/light brown color. But I like to keep my hair fired up. This color is the perfect combination of red and copper. It looks so natural too. I'm in love. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Recvd my esalon color. Luv Luv luv it! will reorder again and again!Love my esalon color!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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JudieIt was so easy and it covered great!!! No more salons for me!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon like color for 1/3 of the priceI like being able to customize my color and not being limited to off the shelf only colors. And the price can’t be beat. There is a learning curve to coloring on my own but so far so good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it1 Love it! Love it!You mixed the perfect color for my complexion and it lasts so much longer than drug store box colors! I am thrilled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect Color MatchThe custom color you made for me is PERFECT! Thank you so much!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |