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Color Set
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67,076 Verificado Comentarios de clientes |
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Poor gray coverageAnd this didn’t really bring my roots and the rest of my hair together at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelanie - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with on next order! Please let us know if there is anything else we can do to help! |
Mixed resultsPoor gray coverage. Love the color, but not working to cover the gray. Left solution on extra 10 minutes, with no better results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatherine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too drabI love the service and products of esalon. But this color adjustment was way off. Color is flat and drab. Wanted to tone the brassiness but now just a dirty dishwater blonde. Disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too darkAfter rinsing and washing and conditioning I Frye’s my hair and my roots are black! I followed the instructions to a T and holy cow this color is far too dark!! The violet shines through nicely on the mid hair and ends but roots just colored to darkly... so now I am going to have to strip it and re-color... pretty upsetting... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Very satisfiedI wash amazed at how natural my hair color came out, I’m very pleased. Thank you so much! Kelley Byers 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useVery easy to apply, without amonia, leaves hair shining! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingThis is an amazing idea and product. You receive absolutely everything you need and more. The color looks so natural and really lasts as well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Covered the redIt did exactly as promised. Colored over the red I used to have and covered the grays. Great job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorIt is a long lasting hair color. Everyone liked it. It brought out the red tint in my hair so I rewuested an adjustment to my next order to put more golden. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI was very satisfied with my hair color as it covered my gray n my hair color was perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |