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Color Set
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67,076 Verificado Comentarios de clientes |
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Awesome coverage.Easy to follow instructions. Works wonderfully. Love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than I Anticipated!I was a little hesitant ordering, as this is my first order. I went with the Demi-permanent just in case it was awful. Now I wish I got the permanent! I definitely will next time. The process was easy, the littlest details were all taken care of and in the box. My hair color is SO pretty! Just what I needed and wanted. I will be buying from esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very SatisfiedI like the color composition and am very happy with my package. Only suggestion I have would be to include the shampoo and conditioner in a bottle instead of the paper wrap they come in currently. It just helps in making the best use of the quantity. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was not what I wantedMy hair is black. I followed the directions perfectly and my hair is straight up black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatarina- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color love ❤️Love the color. Excited to see how long it will last. Conditioner that came with the kit didn’t work at all on my long curly hair and made it feel like straw, took me a good 15 minutes to comb through it . Not sure what to do about that part. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Stubborn Grays - GONE!I loved everything about the product but, the biggest difference for me was gray coverage. Store-bought color either didn't cover the gray or it was visible again after a week. I used my color from esalon about 3 weeks ago and still no visible grays!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair felt great after colourEasy to use,nice colour but my choice was too dark for my skin. Hair left feeling great and soft. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was too darkHi all, the custom color that was made for me was too dark and had a brassier tone and I wish it was a lighter and no brassiness. Nevertheless, the color was good if the results were what I was looking for. In the future ordered, can you please fix it to what I want it and to my satisfaction. Thank you 🙂 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosQuafaa - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
wrong colorColor not accurate. I wanted brown and ended up with black ugly hair. I'm embarrassed to go to work how can I get my hair color back? Please do not send me any more products as now I'm stuck with this awful color. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Not as convenient as you thinkI waited 3 weeks for delivery and then had to go to pick it up as it didn't fit in my mailbox. Then I found that the package was missing the second bottle. After raising this issue, I was offered a credit to order again, but would have preferred them to just send the missing bottle. The colour was really good, but the service is not as slick as the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmy - Thank you for your feedback. We apologize for the disappointing experience your first delivery. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |