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Color Set
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66,772 Verificado Comentarios de clientes |
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ColourNot at all what I expected. It was very false looking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I wish I could return itI gave this color a try because I could never seem to get my color right after my fav color was discontinued and others just didn't match. I gave explicit instructions on what hair color I liked. Uploaded a picture of the exact hair color I wanted. Even added the brand, name, and number of the discounted color for reference since it can still be viewed online. What I asked for was Strawberry Blonde. What I got was some red brown that doesn't even look close to my natural color. On top of all of this their shampoo or conditioner or both has made my hair sticky no matter how many times I've rinsed it. Completely disappointed in this and now I have to head to Sally's Beauty Supply to get bleach so I can completely ruin my already fragile had and what 6 weeks to dye it back a color that is as close as I can get to natural. I just don't have the money to go to the salon and spend $75-100 every 6-8 weeks to get my hair done. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCressa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Care Representatives has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didn’t like!I followed instructions. Didn’t cover my grays much, color looked ashy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSharon - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
TERRIBLE !This is NOT worth $25.95!! and I was billed without permission! I chose 1 month and didn't care for cheaply made color, now I have another coming I didn't agree to, and they refused to refund me ! NOT HAPPY! AND WOULD NOT RECOMMEND 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is satisfied! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love eSalon products!I’ve been using eSalon hair color & conditioning products for quite a few months now, and I am always pleased with the results I get. Since I live in Hawaii, my hair takes a beating from the sun & humidity, and has a tendency to bleach out quicker. So I’ve had to change my color formula recently, which was quite easy! A quick phone call and conversation with a colorist and a new formula is made up. I just tried it, and I am shocked at how good it came out. They had warned me not to be concerned by the name, just to trust that it would take care of the brassiness, give it some depth, but without changing the basic color too much. It’s absolutely perfect! The best part is that it costs me a fraction of what a salon job here on the island would charge! Thank You, eSalon... you’re the best! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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love the shampoo my hair is so softso easy ,color was perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happy!I am very happy with my custom color set! The color is exactly what I wanted. It matches my natural hair color perfectly. I really appreciate the cost of the color. It's so affordable and easy to use. Thank you for providing such a great product! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome Customer Service!I am so happy with esalon! For the same amount of money I used to spend on drugstore hair color I get custom color and expert advice for free. I chose a color and really was unsure about it. I received an email from a esalon colorist suggesting a slightly different shade and it's perfect. Thanks so much for the great customer service. I will never guess at a random color from a drugstore again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorMy family and friends say how great my hair color is!!! That makes me feel great being home bound!! Thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very HappyI love the convenience and the compliments I receive from my ESalon color. Thank you . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |