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Color Set
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66,772 Verificado Comentarios de clientes |
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ColorLove the color. Perfect for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time dying my hair by myself*I was too nervous to try, and kept putting it off. Finally, my roots got too long and I opened the box. Everything was neatly packed and easy to read. I appreciated the sticker for the instructions, to stick to my mirror. Every step was straight forward, and I was probably a bit conservative on using the product on my roots, more on that later. My husband had to help me while I was trying to do the back of my head. All in all, application was easy enough. When I took the product into the shower, things got a little difficult. I found it very hard to breathe while doing the final steps. This is likely because my shower is glassed in, no curtain to let fumes out. I plan to try another shower next time. Once washed and dried, I couldn't believe how good my hair looked. I showed it off for the next couple days...until the grey patch reappeared. Right at the front of my head where I usually have my part, it seems the colour washed right out of the area. Not thrilled about that, but not going to stop using it yet, as it may have been my error. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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RefundI'm wondering when I'm going to get my money back for the product I canceled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy to useLove the color. The first one I received didn't cover the gray all the way. I told them that it didn't and they adjusted the color and now it is great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Change in colorI am not very good at applying just to the roots, so the ends came out darker- completely user error. I think the color overall was a good pick. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Well done!I wish it was a hint blonder though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please cancel any other ordersI wish to cancel any other orders I feel product did not cover gays very well even after leaving it on an extra 15 minutes. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDelia- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
UnsatisfiedDidn't like the color or coverage. I've gotten much better results from way less expensive store bought packs than this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLinda- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color ok... makes my hair very dryThe first time I used the product the feel of my hair was very odd and concerning. But I got through and decided I liked the color. Tried 2 more times to do the roots and my hair feels dry and less healthy than before. I've colored my hair for years... so I'm not new to this. I have A Lot of hair. The tiny shampoo and conditioner does absolutely nothing and maybe covers a third of my hair. As I said. The color is fine. Not spectacular enough to ruin what has always been very healthy hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarolyn- We appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our color and care experts to discuss your color and service. Please let us know if there is anything else we can do to help! |
Hair colorI was so anxious to use this hair color on my hair, now I'm disappointed it did not cover all of my gray in the front of my hair as well as the middle of my head 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEarline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |