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Color Set
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66,772 Verificado Comentarios de clientes |
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Not as good as I was hopingUnfortunately, my White hairs turned very light Brown (on dark Brown hairs) and There is no violet even a reflect. The test of my hairs are still the colour I had previously, maybe more Silky with the shampoo and conditionner. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaetitia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
IT TURNED MY HAIR ORANGE, THE PRODUCT DOESNT LAST SO AT LEAST IT FADED IN 3 WKSDONT DO IT! DONT BE TEMPTED!! This product turned my hair orange. I am not kidding, my neighbor's 9 year old daughter said " Aunt Karen, why did you dye your hair orange?"----Out of the mouths of babes. I don't know what tempted me to stray away for Loreal after ten years but don't make the same mistake I did. When I wrote the company they gave no refund, no helpful hints, they just agreed to discontinued the regular repeat orders!! I washed my hair once to twice a day for 19 days and it had faded significantly. But man did I lose the hair. I would estimate my hair is at least 50% thinner than before I used this product. Fortunately I was able to use my Loreal again and my hair is back to normal. (color wise not thickness)! NO SPECIAL COLORIST just for me, NO REFUND, NO EMPATHY, NO HELP FROM THIS COMPANY. They could not have cared less when I wrote them! AGAIN PLEASE DONT BE TEMPTED TO TRY or you will CRY like I did for several days. Worst part, I had just started a new job!!!!! UGHHHHH 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Not satisfiedI was excited to try this product but I was sadly disappointed. The product dried my hair out something horrible. The colour I was expecting to see when my hair dried wasn't there either. Over all I am far from happy and satisfied. I have been more satisfied with drug store brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah-Ann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My new colorI definitely have found a new color! My color is not turning brassy as it has with other products (the same stylist for 20 years and Madison Reed). I highly recommend to send in a photo so the colorist can determine the best color for your skin tone. Thanks, Sarah K. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great product love the extra care!My name on things, the quality gloves and professional brush...love love love! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my color!I couldn't be any happier with my new color! I've been trying to get back to my original real color and finally found it with eSalon! Thank you! Thank you! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Couleur parfaiteSuper ravie de ma couleur, j'adooore ! Super simple a utiliser et pas irritant du tout. Je recommande 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveLove e Solon so glad I found you!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color coverage and everything I need in the kitI love the color, and I really love that it is consistent every time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Right on!I asked for a slight change in my color,and am happy to say that is exactly what I got. Have been using this now for many years,and have always been very happy with them.Thanks again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |