Contract To Hire Sr UX Designer

El Segundo, CA

Who we are.

We are a radical team of engineers, coders, technicians, creatives, and colorists coming together to craft a completely personalized hair color and hair care experience—all while empowering folks to be experts at home.

Part tech, part beauty, part science. With over 11 million orders shipped, eSalon is the industry leader in custom hair color and care, creating personalized formulations and products delivered right to our clients door. As a UX Designer for eSalon, you’ll take part in refining and enhancing the user experience for our three customer-facing brands: eSalon, Aura Hair Care and Colorsmith. In this role, you’ll lead UX processes across eSalon’s brands by taking UX research and transforming them into delightful and intuitive user experiences. You’ll bring a clean, mobile-first design aesthetic to the table and influence how our brand websites function, look & feel. This role is contract to hire, 100% remote and will report to the Associate Director, UX Design.

Responsibilities

Lead UX design for D2C e-commerce businesses that specialize in the mass-customization of consumer products.
Participate in ideation and scoping for new initiatives, feature enhancements, and A/B tests.
Collaborate with the user experience and product team to identify and design solutions to usability issues, and test your design recommendations in an iterative fashion.
Communicate with the user experience and product team throughout the design process to ensure business goals, requirements, roadmap and timelines are being met.
Translate concepts into appropriate UX artifacts such as personas, user journeys, wireframes, site maps, user flows and wireframes in low- medium- and high-fidelity that lead to intuitive user experiences.
Ability to work autonomously and proactively in a fast-paced environment; bring UX best practices, research-backed insights and thorough design recommendations to the table every day.
Work daily in tools such as Figma, Framer, Google Docs, whiteboard tools such as Miro or Figjam.
You’re able to create flawless prototypes in Figma that include multiple user flows for remote user-testing.
Design with a mobile-first approach.
Provide product requirements for your user-tested design solutions.
Partner with developers and QA to ensure designs are properly implemented.
Identify and share UX design trends and best practices with the user experience team.
Work collaboratively across different teams with different skill sets, including leadership, brand/marketing, product managers, developers, and other stakeholders.
A passion for designing user interfaces that effectively serve the needs of the user and the business.
Bonus: Ability to tell stories and create compelling and engaging slide decks and reports speaking to UX research and UX design insights and recommendations.

Qualifications

5+ years of experience in UX design with a strong portfolio and URL samples of responsive web designs; experience in e-commerce and/or startup preferred.
You have a solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
You’re an expert-level Figma user; you’re experienced in using a shared UI pattern library, create prototypes,manage files and organize artboards.
Experience in designing marketing landing pages, discount treatments and promotional messaging, and related ecommerce content modules and touchpoints.
Ability to cleanly organize and document design processes in an open and transparent way; highly organized file management.
Extensive experience in using UX design best practices to solve usability problems.
Ability to iterate designs and solutions efficiently and intelligently.
Excellent communication, collaboration, presentation, and interpersonal skills.
Proven ability to meet deadlines and skilled at handling multiple projects simultaneously.
Self-starter, proactive, highly organized, strong attention to detail, excellent verbal and written communication skills.
Professional portfolio that demonstrates your UX capabilities, creativity, and problem-solving.
Bachelor’s degree in design, human-computer interaction (HCI), or equivalent professional experience.

Benefits

eSalon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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