SUPPORT

I just colored my hair, and my color is a little darker than I wanted

What happens if I leave my hair color on longer than specified in my instructions?

What happens if I wash out the color before the time limit specified in my instructions?

Is it normal to see some residual color in the shampoo 24-48 hours later?

Why is the hair around my face darker than the rest of my hair after coloring?

Why is the gray hair around my face turn out lighter then the rest of my hair?

Is it ok if I shampoo my hair a 2nd time after coloring my hair?