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Before Coloring
How often should I color my hair?
Is my hair dry or damaged?
Once I've colored my hair can I lift my hair color (go from a darker to lighter color)?
Once I've colored my hair, can I go to a darker shade?
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After Coloring
I just colored my hair, and my color is a little darker than I wanted
What happens if I leave my hair color on longer than specified in my instructions?
What happens if I wash out the color before the time limit specified in my instructions?
Is it normal to see some residual color in the shampoo 24-48 hours later?
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Instructions
I lost my personal instructions, what should I do?
Why is eSalon telling me to section my hair?
Is it better to use the brush and bowl for my roots application, or the squeeze bottle?
What is "Shine and Rinse" and what does it do?
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Ordering
How do I determine my haircolor family?
How do I determine my natural hair shade?
How do I determine the color of my overall hair?
How do I determine my percentage of gray hair?
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Product
Is custom hair color truly better than the retail boxes?
What's the difference between permanent and demi-permanent haircolor?
How much hair color will I get?
What will I receive with my order?
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Tips
What can I do to make my color last longer?
Why does my hair turn green after swimming in a pool?
What should I do if I get hair color in my eyes?
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